
TELUS International AI Data Solutions
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ประสบการณ์:
2 ปีขึ้นไป
ทักษะ:
English, Thai
ประเภทงาน:
งานประจำ
- Supervising quality of all content (Candidate and HR).
- Ensuring all content align to high standards.
- Vertical Media Management.
- Vertical Videos and Office Highlights.
- Vertical Video Podcasts for EB clients, with clients' HR personnel..
- Transforming traditional content into engaging vertical formats for our mobile-first audiences.
- Written Content Oversight.
- Supervising writing content articles for all our EB clients (articles, Office Highlights etc.).
- Crafting compelling narratives that showcase company cultures and employee experiences.
- Podcast Management.
- Executing creation of HR related WorkVenture Podcasts.
- To demonstrate our expertise in Employer Branding and to enable showcase for our clients..
- Executing creation of Candidate Related Podcasts.
- Building thought leadership through authentic conversations about workplace trends.
- Social Media Content Development.
- Finding new ideas and producing candidate & B2B HR content.
- Maintaining our TikTok, Facebook, and LinkedIn presence.
- Creating vertical and horizontal format content.
- Staying ahead of social media trends to keep the content fresh and engaging.
- Creativity.
- Exceptional creative thinking and innovative approach to content.
- Ability to generate fresh ideas that capture audience attention.
- Talent for visual storytelling across different media formats.
- Organizational Skills.
- Outstanding project management abilities to handle multiple content streams.
- Excellence in planning, prioritizing, and meeting deadlines.
- Additional Requirements.
- Experience in content creation & management (2+ years preferred).
- Proficiency with digital content creation tools.
- Strong communication and team collaboration skills.
- Ability to adapt quickly to changing trends and audience preferences.
ทักษะ:
English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Take responsibility for Event at ICONSIAM mainly focus on traffic and sales drive.
- Plan and manage event & activities.
- Prepare all proposal and presentation for Event Plan.
- Develop and Implement marketing plan.
- Determine and manage the marketing budget.
- Coordinate with operations, partners, organizers, and other related functions about activities and Event Marketing.
- Coordinate with Mar. Comm. And Promotion Team in event organizing including preparing documents, brochure, POP and all communication plan.
- Negotiate with supplier to get effectively in the best result in term of quality and budgeting.
- Be able to find partners and sponsors related to event activities.
- Graduated from Bachelor Degree or Master Degree in related fields.
- At least 5 years of Marketing experience.
- Good command in English.
- Experience in retail business would be a plus.
- Experience in project / event management.
- Possess can-do attitude.
ทักษะ:
Project Management, Analytical Thinking, Negotiation, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
ทักษะ:
Labor law, Human Resource Management
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Collaborates with the business s leaders, executives, and guides the spearheads with the development of HR strategies and approaches to attract, develop, and retain talent in the business.
- Work closely with line manager to develop strategies in part of Human Resource and manpower plan.
- Provide professional guidance and advice to line manager regards to human resources management and labor law.
- Implement HR strategies, policies, system and processes by communicating to line manager to ensure the effectiveness of implementation.
- Gather requirements from line manager and provide solutions and recommendation including action plan by coordinate with relates functions.
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Master s degree or Bachelor s degree in Business Administration, Management, Human Resource Management, Economics or Political Science or related functions.
- Minimum 10 years in, human resource management, human resource development, and organization development, preferably in IT, F&B, and Retails sector.
- Analytical and goal-oriented skill and Experience in HR Business Partner is preferred Excellent Communication, Good leadership and people management skills.
- Sufficient knowledge in the labor regulations and laws.
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- 1) Use social media listening tools to monitor and analyze brand mentions, consumer sentiment.
- 2) Conduct research studies using social media data to understand consumer behavior, competitor activities, and emerging trends.
- 3) Develop dashboards and reports to visualize social media insights & 1st party data.
- 4) Leveraging 1st party data through personalize marketing communication/quick surveys.
- 5) Perform other related duties as assigned.
- 1) Minimum Education bachelor s in business/marketing/ marketing research/data science/ communication related fields.
- 2) 3-5 years in social media analytics, market research, or consumer insights.
- 3) Hands-on experience with social media listening tools (e.g., Wisesight, Zanroo, Brandwatch, Talkwalker, Sprinklr, Meltwater).
- 4) Experience in consumer market insights or research is a plus.
- 5) Strong analytical and problem-solving skills.
- 6) Good communication skills (in Thai and English.)
- 7) Proficiency in a Social Media Listening tool
- 8) Proficiency in Excel
- 9) Experience with data visualization tools (Power BI, Tableau, Google Data Studio)
- 10) Knowledge of CRM loyalty programs, or customer data platforms (CDP)
- 11) Proficiency in Google Analytics, and basic SQL knowledge, Python, R is a plus.
- 12) Experience with data privacy (PDPA, GDPR) compliance is a plus.
- 13) Knowledge of FMCG, digital marketing, e-commerce is a plus.
ทักษะ:
Cloud Computing, RESTful, JSON
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Bachelor or master s degree in computer and Telecommunication Engineering, Computer Science, IT or in a related field.
- 8 - 13 years of experience in the Computer or Telecommunication field.
- Good Knowledge on cloud computing & edge computing technology.
- Good understanding on infrastructure technic that related of TCP/IP, Switch, Router, Firewall, LBS, and DNS.
- Good understanding technic that related of IoT/M2M/MEC Network Protocols - HTTP, HTTPS, Restful, MQTT, COAP, JSON objects, API, SNMP.
- Operating System knowledge: Linux-Redhat, CenOS, Windows Server.
- Database knowledge - Mongo DB, NoSQL DB, SQL, PostgreSQL.
- Good understanding of Docker and Kubernetes operations.
ทักษะ:
Automation, Big Data, Accounting
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Oversee a Master Data specialist team that analyze and enrich master data elements and optimize the flow data between users and BUs.
- Serve as subject matter expert on Master Data Management for IT and Analytics initiatives.
- Be a Head of master data manages data governance and ensures data integrity by leading data management efforts across the company.
- Collaborate with IT to launch scalable and reliable data solutions, support system integration efforts, and create operational efficiencies through automation and process improvements.
- Oversee initiatives for improving data management process.
- Mentor and coach team members on data management methodologies.
- Evaluate the performance of data systems and seek ways to enhance them.
- Troubleshoot and authorize the maintenance of data-related problems.
- Support team members in their day-to-day duties.
- BS degree in any fields.
- Proven working experience as Big Data Analytics.
- Proven knowledge of Data analytics and Report.
- Advanced computer skills on MS Office, accounting software and databases.
- Ability to manipulate large amounts of data.
- Ability to direct and supervise.
ทักษะ:
Legal, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- To maintain bar floor standard operating procedures.
- To ensure a high level of customer satisfaction.
- To ensure the beverage service practices adhere to the Alain Ducasse philosophy.
- To prepare correct drinks ordered according to recipes and quality standard.
- To maintain a clean beverage service area, cleaning of materials, surfaces, glassware & chinaware.
- Assisting in the deliveries and bar maintenance.
- Ensure open/close duties are performed to the required standard.
- To maintain the highest standards of personal hygiene, dress and punctuality.
- To maintain stock levels which are appropriate in order to deliver the highest levels of service.
- To maintain proper dining-room etiquette and operations of the partner.
- To communicate with superiors regarding any changes or problems with service.
- To ensure the alcohol policies are followed through.
- Other duties as assigned by superiors.
- Base Salary + On duty Allowance 100฿ / day + Service Charge.
- Full working rights for Thailand.
- Previous experience in similar establishment (same standing) 1 - 2 years.
- Customer care skills.
- Attention to detail.
- Ability to work under pressure Autonomy & initiative.
- Ability to handle a complex and multi-faceted role.
- Fluent in English Motivational skill.
- Efficient & Creative Beverage knowledge (wine, spirit, cocktail, coffee, tea, water).
- Legal obligation (Alcohol licensee).
- Conversational English.
- If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
- Interested person may send your resume to [email protected].
ทักษะ:
Automation, Kubernetes, Compliance, English
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Develop IT and digital transformation strategies based on TM Forum s Open Digital Architecture (ODA) and industry best practices..
- Guide TechCo transformation by defining cloud-native architectures, open APIs, and automation frameworks..
- Assess and implement emerging technologies (Cloud, AI, Blockchain, IoT, 5G, Edge Computing) for business impact and competitive advantage..
- Define IT governance, operating models, and technology investment roadmaps to support agile and digital-first operations..
- Cloud & Agile IT Operating Model.
- Drive cloud adoption (AWS, Azure, GCP) and help organizations transition to fully cloud-native, API-driven architectures..
- Enable composable IT architectures, leveraging microservices, Kubernetes, and containerization to enhance flexibility and scalability..
- Implement DevSecOps, CI/CD pipelines, and automation strategies to improve software delivery speed and quality..
- Ensure alignment with TM Forum s Open APIs and best practices for seamless ecosystem integration..
- IT Governance, Risk & Compliance.
- Establish IT governance models aligned with TM Forum TechCo principles..
- Ensure IT strategies support data privacy, security, and regulatory compliance (GDPR, CCPA, cybersecurity standards)..
- Optimize IT cost structures and ensure high ROI on technology investments..
- Stakeholder Engagement & Leadership.
- Collaborate with business, IT, and product teams to bridge gaps between technology strategy and business objectives..
- Engage with TM Forum communities and working groups, contributing to industry-wide digital transformation initiatives..
- Lead technology roadmaps, vendor assessments, and system integrator partnerships to enable TechCo agility..
- Stay ahead of industry trends, emerging digital business models, and technology disruptions..
- 5+ years of experience in IT Strategy, Digital Transformation, Enterprise Architecture, or Technology Consulting..
- Strong knowledge of TM Forum s Open Digital Architecture (ODA), Open APIs, and TechCo transformation frameworks..
- Experience designing cloud-native, API-first architectures for agile digital enterprises..
- Hands-on expertise with cloud platforms (AWS, Azure, GCP), microservices, and AI-driven automation..
- Deep understanding of DevSecOps, CI/CD, and Agile IT methodologies..
- Proven ability to engage with executives, influence technology decisions, and lead large-scale IT transformations..
- Excellent communication, problem-solving, and analytical skills..
- Good written and verbal communication, presentation of both Thai and English skills..
- Bachelor s degree in IT, Computer Science, Engineering, or related field (MBA, Master s, or TM Forum certifications such as Open Digital Framework (ODF) are a plus)..
ทักษะ:
Research, Automation, Statistics
ประเภทงาน:
งานประจำ
เงินเดือน:
สามารถต่อรองได้
- Work on Data Architecture. They use a systematic approach to plan, create, and maintain data architectures while also keeping it aligned with business requirements.
- Collect Data. Before initiating any work on the database, they have to obtain data from the right sources. After formulating a set of dataset processes, data engineers store optimized data.
- Conduct Research. Data engineers conduct research in the industry to address any issues that can arise while tackling a business problem.
- Automate Tasks. Data engineers dive into data and pinpoint tasks where manual participation can be eliminated with automation.
- Automate Tasks. Data engineers dive into data and pinpoint tasks where manual participation can be eliminated with automation.
- Bachelor Degree in IT, computer science, statistics, mathematics, business, or related field.
- Minimum of 3 years' experience in data engineer roles.
- Experience in the data analytics lifecycle including problem identification, measurement/matrix, exploratory data analysis and data insight presentation.
- Experience with data tools and languages like CLOUD, Python, Java similar.
- Experience with data processing, ETL and workflow and messaging queue like Kafka.
- Data Warehousing.
- Data Structure.
- ETL Tools Programming Languages (Python, Java, Pyspark).