Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.
PwC’s South East Asian Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

What we do:

PwC SEAC’s Consulting practice provides a combination of business and technology advice from strategy to execution and helps solve our clients’ most complex business challenges.

We support clients in digitalizing and future proofing their operations by leveraging advances in technology such as Internet 4.0 to achieve sustained growth, cost reduction and increased operational efficacy to increase their competitive advantage, as well as to ensure that operational systems are agile and responsive to a constantly changing environment.

Focus areas:

Digital Operations | Supply Chain | Digital Procurement | Productivity Improvement & Transformation

The associate in this team would be expected to participate in the active growth of our Operational Consulting Practice with focus on the Financial Services industry (Retail Banks, Corporate and Institutional Banks, Asset Management, Insurance etc). Your role as an associate will be to work closely with clients to improve and transform the effectiveness and efficiency of their operations, customer experience. d

Responsibilities:

You will be delivering complex solutions which can include but are not limited to:

• Front-to-back office operation business analysis and business processes review, redesign and optimisation
• Transformational change across a financial services organization (core banking solution implementation, technology / digital integration, cost optimisation)
• Establishment of Shared Services Centre and outsourcing function
• Enabling technology / digital implementations like RPA, and FinTech related solutions
• Work closely with the engagement team, manager and client representative to deliver the projects
• Act as the daily contact point for the clients

Preferred skills

• Strong analytical, interpersonal, written and verbal skills

• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations

  Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across financial services

• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes)
• Good understanding of key Financial Services operations trends and FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT)
• Strong MS Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio
• Strong presentation skills and group facilitation
• Good communication skills in Thai and English
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships

• It will be an added advantage if you have basic competency in the following:

  • Experience in operations excellence roles such as digital process optimisation
  • Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate / Institutional Banks, Insurance, Asset Management, Capital Markets)
  • Experience in Operations and Project Management office

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No