Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Manager

Job Description & Summary

Learning and Development (L&D) team is responsible for the content development and delivery for staff learning curriculums that enhance our people. Digital and future upskilling is vital to all organisations today. As part of L&D team, you’ll help design, develop and implement learning and development initiatives to drive digital and future upskilling, to enhance our people’s competencies in a way that aligns with PwC’s strategy.

Key Responsibilities:

• Work closely with leaders across the organisation to identify key areas for digital skill enhancement based on business needs and our digital strategy.
• Develop and manage comprehensive and tailored digital upskilling programmes to address the evolving technological needs of PwC.
• Develop and manage future upskilling programmes aligning with PwC’s leadership competencies.
• Develop and manage digital skill assessment methodology and tools to determine digital learning paths for our people as well as to measure the effectiveness of digital upskilling initiatives.
• Develop and facilitate engaging training sessions and ensure all training materials are aligned with industry standards and best practices in digital skills development.
• Evaluate and regularly update upskilling programmes to maintain relevance and effectiveness.
• Collaborate with tech experts and industry leaders to create content that is both practical and forward-thinking.
• Plan and implement activities to increase adoption and utilisation of available digital tools, e.g. Generative AI and Microsoft 365, to improve productivity and organisation competitiveness.
• Enhance staff upskilling experience and foster an inclusive learning environment with multiple learning platforms available.
• Leverage PwC’s global strategy and the latest trends in digital technologies such as Generative AI, data analytics, data visualisation, automation and cybersecurity to continually keep the digital upskilling programmes current.
• Build partnerships with external tech organisations and vendors to enhance programme offerings.
• Provide support on soft skills training as course manager and instructor.
• Complete ad hoc tasks as assigned.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years of experience in managing digital transformation projects, digital upskilling programmes, digital training curriculum or similar.
• Strong understanding of current digital technologies and application in a business context.
• Proven ability in designing, curating digital-skill curriculum and implementing effective digital learning experiences.
• Excellent project management, communication and leadership skills.
• Familiarity with learning management systems (LMS), online learning platforms and digital tools.
• Experience in facilitating soft skills training is an advantage
• Able to work well within a team, be proactive and be able to multitask.
• Proficiency in English, with the ability to communicate complex ideas clearly and effectively.
• Ability to travel internationally and work across different cultures and time zones.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Coaching, Coaching and Feedback, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions {+ 37 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?