ทักษะ:

Compliance, Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Oversee and manage all Return & Refund (R&R) cases for both buyers and sellers, ensuring timely and accurate resolution in accordance with company policies.
• Provide expert guidance and decision-making support to agents when handling complex, sensitive, or high-impact cases.
• Monitor and manage agent performance based on defined KPIs, including productivity, quality, turnaround time, and customer satisfaction.
• Conduct regular coaching, feedback, and performance improvement sessions to enhance agent skills in case handling, communication, and policy knowledge.
• Escalate critical or exceptional cases to relevant stakeholders or upper management when necessary.
• Coordinate cross-functionally with Operations, Quality, Policy, and Product teams to ensure alignment and continuous improvement of processes.
• Analyze case trends and operational insights to identify root causes and recommend process or policy enhancements.
• Ensure compliance with internal guidelines and maintain consistent decision-making across the team.
• Previous experience in customer service, call centers, case management or related experience in a similar role.
• Good communication skills - reading, speaking, and writing (Thai &English).
• Strong critical and logical thinking skills.
• Ability to work in shifts (5 days per week).

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Google Ads

ประเภทงาน:

งานประจำ

• Plan and execute media campaigns and budget that drive brand awareness, conversion rate, product launches, all engagement, or other communication objectives..
• Monitor Day-to-day digital campaign, from conceptualization to execution, across social media, and internal team collaborations..
• Optimize paid media performance through data-driven insight, fact, and emerging trends in digital market..
• Evaluate media metric, ensuring alignment with campaign objectives (ROAS and KPIs goals)..
• Analyze and develop all campaign performance key insights, and provide actionable recommendations based on data background to refine media strategies with brand and target audience..
• Work cross-functionally with internal teams. (content, graphic design, customer service) to create new opportunities by engaging across digital platforms, including social media, website, and other digital media..
• Support Marketing Director / Digital Marketing Manager in managing product promote and develop marketing plan direction to meet business objectives..
• Bachelor s degree in Digital Marketing, Business Administration, Marketing, Communication, or related field preferred..
• At least 3 - 5 year experiences in Online and All digital marketing..
• Strong understanding and solid knowledge of all digital and social media platforms..
• (A/B testing, Custom audience, Look A Like, Lead generation, Conversion funnel, and Data management).
• Work with analytical skill along with attention to details..
• Strong strategic thinking, analytical, and project ownership skill..
• Highly collaborative and team oriented, with proactive work..
• Excellent presentation and Intermediate content creation skill..
• Skills in using software: Excel, Numbers, Report..
• Able to multi-task and work well under pressure, fast dynamic..
• Passion for the beauty, health, and wellness industry would be a plus..
• Able to learn, adapt, and apply artificial intelligence to work processes to reduce working time and minimize potential errors..
• This position must be providing an assignment test before interview. **.
• Q: Please explain workings method of all paid advertising platforms (META, TikTok Ads Manager, Shopee Ads, Lazada Ads, Line ads, etc.,) you are familiar with and also provide examples of your work and how you improved performance quality.
• (Please prepare a deck and presentation for the interview day).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

English, Thai

ประเภทงาน:

งานประจำ

• Researches, assesses, implements, and manages the areas of financial services regulations and laws and procedures, consumer protection, and public interest laws..
• Maintain and put in place sound KYC/EDD frameworks and ensure ongoing monitoring and review.
• Ensure that operational processes are sufficient, documented, and implemented such as fraud monitoring, customer due diligence, AML investigation workflows and case management, KYC/EDD, correspondent banking, transaction monitoring, and suspicious acti ...
• Support all teams to ensure compliance with anti-money laundering policies and regulations..
• Work closely with the CS and within the team in overseeing compliance procedures and advises on risk management.
• Maintain effective communication with external regulators (AMLO, SEC, law enforcement).
• Develop and implement compliance policies, procedures, and controls.
• Stay updated on industry trends, emerging regulations, and digital asset best practices.
• Investigate and respond to compliance incidents, including conducting internal investigations and implementing corrective actions..
• Bachelor's degree in Law, Business, Finance or a related field. Advanced degree or professional certifications in compliance or a relevant discipline is a plus..
• Minimum 3-5 years of experience in compliance, preferably in the digital asset or cryptocurrency industry..
• Strong knowledge of regulatory frameworks and compliance requirements related to digital assets, such as AML/KYC, CFT, data privacy and consumer protection..
• Familiarity with blockchain technology and its implications for compliance..
• Excellent understanding of financial systems and transaction monitoring..
• Effective communication and interpersonal skills to collaborate with stakeholders at all levels, including regulators and law enforcement agencies..
• Ability to adapt to a fast-paced and evolving regulatory landscape..
• High level of integrity, professionalism and ethical conduct..

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Create and craft a calendar plan and strategy/direction to meet business objectives..
• Develop & implement effective content strategies & plans to achieve brand objectives..
• Develop hooks, script directions, and content formats optimized for each platform..
• Brief and align with the Content Creator, Editor, and Graphic Designer to develop creative assets..
• Manage and analyze the results of content campaigns and create comprehensive reports..
• Carry out content research to keep updated with customer trends, market situations, and competitors..
• Build and maintain content for all products and new targets in all channels..
• Lead end-to-end digital campaigns, from conceptualization to execution, across social media..
• Collaborate with the performance marketing team to integrate content initiatives with paid media strategies and create high-quality, engaging content across digital platforms, including social media, website, and other digital media..
• Analyze campaign performance, key insights and their implications, and provide actionable recommendations based on data to refine content ensuring alignment with audience expectations and market opportunities..
• Optimize content performance through data-driven insights, SEO, and emerging trends in digital storytelling..
• Monitor and evaluate influencer performance metrics, ensuring alignment with campaign objectives..
• A minimum of 3 years of experience in content creation (conversion, creative content is plus), preferably in a professional setting..
• Demonstrated experience in understanding and developing content that aligns with brand identity and corporate image..
• Excellent storytelling skills and deep understanding of product key messages..
• A strong portfolio showcasing a variety of content types and formats, demonstrating creativity and professional excellence..
• Excellent verbal and written communication skills.
• Ability to collaborate effectively with cross-functional teams, including marketing, design, and product development..
• Strong ability to manage multiple projects simultaneously and adapt to changing priorities and deadlines..
• Passion for the beauty, health, and wellness industry would be a plus..
• Work with analytical skill along with attention to details..
• Strong strategic thinking, analytical, and project ownership skills..
• Excellent presentation skill..
• Able to learn, adapt, and apply artificial intelligence to work processes to reduce working time and minimize potential errors..

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Content Creator, Creative Thinking

ประเภทงาน:

งานประจำ

• Create and produce multi-format content (video, photo, graphics, articles) across TikTok, Instagram, Facebook, YouTube, and other platforms.
• Develop strong, standout content concepts aligned with brand identity.
• End-to-end content production: ideation scripting shooting editing posting.
• Monitor performance metrics (Reach, Engagement, CTR, Views, Conversion) and continuously optimize content.
• Stay updated on social media trends, health&wellness insights, and audience behavior to apply in content strategy.
• Build engaging campaigns that strengthen brand visibility and recognition.
• Source, coordinate, and collaborate with suitable KOLs / Influencers.
• Work in an Agile style: fast thinking fast testing fast optimization.
• Collaborate with internal, external team and management to deliver aligned content.
• Plan and manage a structured Content Calendar.
• Work closely with CEO for build to be Hair Specialist Persona.
• 1-3+ years of experience in Content Creation / Creative / Social Media.
• Strong skills in video shooting, photography, and editing (CapCut, Canva Pro, Final Cut, etc.).
• Solid understanding of TikTok, Reels, and current social media behaviors.
• Creative mindset with strong storytelling and concept development skills.
• Ability to work quickly, adapt, and manage multiple tasks.
• Confidence in speaking on camera is a plus.
• Responsible, detail-oriented, and open to feedback.
• Excellent presentation skill.
• Passion for the beauty, health, and wellness industry would be a plus.
• Able to learn, adapt, and apply artificial intelligence to work processes to reduce working time and minimize potential errors.
• This position must be providing a portfolio before the interview. **.

ทักษะ:

Research, SEO, Wordpress

ประเภทงาน:

งานประจำ

• Conduct keyword research and develop content pillars for each product/category vertical.
• Plan and manage weekly content calendars.
• Write SEO-driven content for blog articles, advertorials, and on-page category/subcategory pages.
• Optimize content for both search performance and user experience, including proper internal linking.
• Convert written content into HTML-ready formats.
• Upload, manage, and optimize content via CMS (WordPress).
• Review, edit, and ensure quality of content produced by freelance writers prior to publishing.
• Track and update content status (content type, publish date, live URL, etc.) in Google Sheets consistently and accurately.
• Off-page SEO (Outreach, Advertorial & Webboard Backlinks)Publish backlinks on assigned webboards using provided URLs and anchor texts.
• Independently manage webboard accounts (registration, login, posting, troubleshooting).
• Review content quality before and after publishing to ensure natural, human-readable output (avoid AI-generated tone).
• Use Ahrefs to analyze backlink profiles and identify potential websites for advertorials, guest posts, and link opportunities.
• Conduct direct outreach to website owners to inquire about pricing, publishing conditions, and editorial criteria.
• Maintain an organized backlink database and record all activities/results in Google Sheets.
• Build backlinks progressively and strategically to minimize risks including search penalties or link devaluation.
• Basic Qualifications:Bachelor s degree in Liberal Arts, Marketing, Communications, Arts, or related field.
• Experience in content writing.
• Strong understanding of SEO fundamentals (on-page & off-page).
• Proficiency with Ahrefs or similar SEO tools.
• Strong proficiency in Google Sheets and structured workflow tracking.
• Ability to manage multiple tasks and work independently with minimal supervision.
• Preferred Qualifications:Previous experience in outreach or link-building roles.
• Experience managing a blog or content-driven website.
• Background in editorial, magazine, or long-form content writing.
• Strong understanding of E-E-A-T principles and high-quality SEO content standards.
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Good Communication Skills, High Responsibilities, Ability to travel upcountry, Sales, Telesales, Thai

ประเภทงาน:

งานประจำ

• Visiting medium to large scale customers on a regular basis in assigned areas or routes acrosss Bangkok & Thailand.
• Presenting the company's products & services to all positions in the client's company from technician to purchase & factory manager.
• Acquiring new customers and maintaining relationships with existing ones to capture maximum market share.
• Receiving orders and coordinating with office staff for daily billing & delivery.
• Collecting customer requirements & market data & regularly reporting to the Sales Manager.
• Following up on pending payments & resolving customer-related issues.
• Preparing sales reports and summarizing performance against targets.
• Fluent in Thai.
• Experience in sales.
• Preferably some level of knowledge in English.
• Preferably some level of knowledge or experience in textiles.
• Great communication skills.
• Detail-oriented, logical thinker & self-motivated.
• Is This Job for You.
• This job is for someone who is interested in sales, especially in large scale B2B deals.
• This job is for someone who is passionate about the textile supply chain.
• This job is for someone who is motivated to learn more about a transforming business.
• Rapos Group is a family-owned enterprise established in 1988 in Thailand. Our group is engaged in the textiles, chemicals & hospitality industries with multiple business units under the three.
• In textiles, Rapos (Thailand) Co., Ltd. (www.rapos.com) & associated companies is the leading supplier of manufacturing raw material for garment factories.
• In chemicals, Cleanfirm Co., Ltd. (www.cleanfirm.co.th) is engaged in the business of cleaning supplies distribution for hotels, restaurants & commercial spaces.
• In hospitality, our portfolio consists of 4 hotels & 500 rooms, specializing in the luxury boutique segment, as well as a number of renowned upscale F&B outlets.
• If this job sounds like you, we look forward to seeing your application!.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Typography, Polish

ประเภทงาน:

งานประจำ

• Lead product design across key areas, owning outcomes from discovery to launch.
• Define and uphold visual and interaction standards to ensure every screen feels polished, purposeful, and on-brand.
• Champion a high-fidelity design culture where typography, layout, animation, and motion are considered central to product quality.
• Balance a strong visual design sensibility with solid UX principles to craft experiences that are both beautiful and functional.
• Drive and validate design ideas through rapid prototyping, user feedback, and iterative experimentation.
• Mentor and support the design team, offering clear creative direction and fostering growth.
• Collaborate closely with PMs, engineers, and stakeholders to ensure alignment between design, product goals, and technical feasibility.
• Own and evolve our design system to promote visual consistency, smooth developer handoff, and foster cross-functional collaboration.
• Basic QualificationsBachelor s degree in Design or a related field.
• Minimum 3 years of experience in visual and UX/UI design.
• Portfolio that demonstrates visual polish, product thinking, and shipped impact at scale.
• Strong visual design skills with attention to composition, color, type, and interaction details; expert in Figma and scalable UI systems.
• Solid understanding of design principles and frameworks like Atomic Design, Human-Centered Design, and the Double Diamond model, with the ability to apply them in practice.
• Strategic thinker with strong product ownership proactively identifies the right problems and designs user-centric, business-aligned solutions.
• Systems thinker with experience building and maintaining coherent design systems across products.
• Fast, intentional, and iterative moves with clarity, tests assumptions, and learns from users.
• Collaborative team player with excellent communication and storytelling skills.
• Preferred QualificationsExperience using Rive to create animated UI and visuals.
• Ability to produce simple, brand-aligned illustrations, icons, or graphic assets that enrich product interfaces and enhance storytelling through design.
• Experience with two-sided marketplaces, service platforms, or e-commerce.
• Familiarity with experimentation frameworks (e.g., A/B testing, rapid prototyping).
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Business Development, Project Management, eCommerce, English

ประเภทงาน:

งานประจำ

• Manage the end-to-end process of acquisition of potential online merchants (including, but not limited to, identifying lead potential, pitching either cold calling or F2F meeting, shop set-up).
• Build and maintain relationships with merchants.
• Help merchants become familiar with the platform and its features.
• Maintain quality service and cooperation with merchants to ensure a smooth onboarding experience.
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plans.
• Aligning and managing cross function expectations through strong project management.
• Minimum QualificationsMinimum Bachelor's Degree or above.
• 2-5 years experience, preferably in ecommerce; direct experience in merchant acquisition and incubation preferred.
• Excellent interpersonal and negotiation skills.
• Outgoing and comfortable communicating with new people (including cold contact).
• Be able to thrive both as an individual contributor and as a team lead managing 1-2 contractors.
• Fluent in English and Thai.
• Preferred QualificationsA good team player, fast learner and open to changes.
• Proficient in Excel and Power Point.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Marketing Strategy, Digital Marketing, Branding

ประเภทงาน:

งานประจำ

• Develop and execute sales strategies across all online and E-Commerce platforms (Shopee, Lazada, TikTok Shop, Line, Website, etc.) to achieve business targets..
• Oversee the entire sales funnel - from traffic generation to conversion - ensuring an optimized customer journey..
• Develop and implement monthly promotional plans, including campaign initiatives, product bundling, and discount programs to maximize brand visibility and sales growth..
• Analyze and monitor online sales performance, market trends, and competitor activities to identify growth opportunities and adjust strategies accordingly..
• Lead sales team and collaborate with the Marketing, Digital, Customer Service, and Finance teams to execute successful promotional campaigns..
• Manage stock levels, pricing strategies, order processing, and logistics coordination across online channels..
• Monitor KPIs and provide reports and insights to senior management, with clear action plans for continuous improvement..
• Manage and control the sales budget, ensuring optimal ROI from promotions and platform investments..
• Build strong relationships with marketplace platforms and key business partners..
• Establish workflows to ensure consistent execution and service quality across all online touchpoints..
• Bachelor s degree or higher in Business Administration, Marketing, or related fields..
• Minimum 3-5 years of experience in E-Commerce or online sales; at least 1-2 years in a managerial or team lead role..
• Strong understanding of product lifecycle management and consumer behavior in the digital space..
• Proven experience working with major E-Commerce platforms (Shopee, Lazada,TikTok etc.) including both frontend and backend operations..
• Excellent leadership and team development skills..
• Analytical mindset with the ability to translate data into actionable insights..
• Able to manage multiple projects and priorities in a fast-paced, deadline-driven environment..