ทักษะ:

Social media, Excel, Multitasking

ประเภทงาน:

งานประจำ

• Handle inbound and outbound calls to assist customers with inquiries, complaints, and requests.
• Manage and resolve customer complaints and urgent issues through various channels such as telephone and social media.
• Provide accurate and timely information regarding the shopping mall, including stores, facilities, services, and events.
• Create work orders and record customer details into the system.
• Follow up on complaints, maintenance issues, and service requests until resolution and case closure.
• Analyze recurring issues and propose preventive or immediate solutions.
• Prepare daily, weekly, and monthly reports on calls, complaints, and maintenance requests.
• Perform reception duties, including greeting visitors, verifying identification, and issuing visitor access cards for office building entry.
• Coordinate and manage the process of collecting and returning visitor cards, ensuring security protocols are followed.
• Collaborate with relevant departments to ensure smooth operations and enhance customer satisfaction.
• Minimum 3 years of experience in a call center or customer service role.
• Experience in handling complaints, inquiries, and service requests via phone, social media, or in-person channels.
• Familiarity with CRM systems or call center software is an advantage.
• Proficiency in MS Office applications (Word, Excel, Outlook).
• Strong interpersonal skills and the ability to work as part of a team.
• Willingness to work in shifts, including weekends and public holidays.
• Strong verbal communication and active listening skills.
• Service-minded with a professional and courteous approach.
• Ability to remain calm and manage challenging or emotional customer situations.
• Effective problem-solving and decision-making skills.
• Strong multitasking ability in a fast-paced environment.
• High attention to detail and accuracy in documentation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

ทักษะ:

Research, English

ประเภทงาน:

งานประจำ

• Develop customer research from beginning: proposal, questionnaire, discussion guide, graph/diagram, presentation including competitive analysis.
• Extract customer insights as well as deep analysis of customer data into actionable engagement projects/campaigns.
• Present convincing research results and engagement project / campaign for all level staff members.
• Work closely with all stakeholders for driving more engagement with our customers and more usage/profitability.
• Collaborate with the data analytics team in order to extract customer insights and deliver customer engagement projects/campaigns.
• Drive customer engagement with research results and data analysis.
• Proficient in Thai.
• Experience performing customer research to understand customer needs and behaviors.
• Strong analytical skills and a demonstrated ability to use data to drive decision making for more customer engagement.
• Outstanding written and oral communication skills both Thai and English with strong personal presence, and being able to communicate concepts and ideas to stakeholders at all levels.
• Able to influence decision-making at all levels within an organization, and in a variety situations.
• Passionate about mobile user experience with an obsessive attention to detail.
• Work Location: True Digital Park.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Work in close coordination with Project Team in developing and reviewing the Project s work plan and budget. Carry out technical and economic justification of the proposed work plan and budgets as well as provide comments and recommendation for approval.
• Monitor project performance, progress and expenditure by reviewing the operation activities report and statement of expenditure to achieve the project s objectives.
• Manage stakeholders to ensure that the projects performance in terms of technical qu ...
• Participate in commercial & financial, and technical meetings in order to obtain all necessary information, problems or obstacles for further study and analysis in terms of project return and value added and follow up the project s achievement and improvement.
• Coordinate with relevant functional departments to obtain technical support and recommendation on engineering aspects to perform analysis and evaluation on proposed technical aspects and provide comments and recommendation in terms of commerciality of the Project for management approval.
• Strengthen business relations with joint venture partners and related government agencies to ensure the smooth running of the Projects activities to achieve business goals and create mutual understanding and benefit.
• Professional Knowledge & Experiences.
• Bachelor s or Master s Degree in Engineering or related fields.
• In-depth knowledge of technical and commercial disciplines with minimum 2-3 years experience in business analysis or project planning in E&P or related business.
• Excellent command of both written and spoken English.
• Ability to think strategically & commercial mindset.
• In-depth understanding and ability to forecast business environment & risk.
• Integrated knowledge across various disciplines in order to align future business needs, optimize corporate benefits and avoid mitigate corporate risks.
• Good analytical & problem solving skills.
• Good team player.

ทักษะ:

Market Analysis, Business Development, Budgeting, English

ประเภทงาน:

งานประจำ

• Lead the creation of partnership plans that attract international tourists and strengthen the mall s market position and revenue.
• Monitor global travel trends and turn insights into practical marketing and business strategies.
• Oversee the overall partnership strategy, yearly plans, and budget to ensure they support the mall s business goals.
• Develop data-driven strategies for membership programs, tourist promotions, and tourism-related campaigns.
• Work with internal teams and external partners such as travel agencies, airlines, hotels, and tourism boards to deliver impactful projects that increase tourist visits and spending.
• Approve and track marketing and partnership campaigns to make sure they deliver strong results and positive ROI.
• Coordinate and communicate key marketing plans clearly across all departments and external stakeholders.
• Set KPIs, review performance results, and continuously improve campaigns and initiatives.
• Use data and market analysis to find new opportunities, evaluate performance, and support key decisions.
• Provide guidance and coaching to the team to build strong analytical skills, strategic thinking, and high-performance habits.
• QualificationsBachelor s degree in Business, Marketing, Economics, or similar fields; Master s degree is a plus.
• At least 15 years of experience in tourism, hospitality, business development, or partnership management, ideally with exposure to the tourist or retail sector.
• Minimum 10 years in leadership roles related to sales, marketing, or strategic planning.
• Strong ability to turn travel and consumer data into clear strategies that increase traffic and spending.
• Excellent analytical skills in reading travel, consumer behavior, and market data.
• Proven success in leading large marketing or strategic projects and working with cross-functional teams.
• Experience in managing projects, budgeting, forecasting, and performance tracking.
• Strong partnership negotiation skills and confidence in reviewing commercial agreements.
• Highly organized, detail-oriented, and able to manage multiple priorities under tight timelines.
• Strong communication and stakeholder management skills, with the ability to influence different levels of the organization.
• Strategic thinker with solid problem-solving and decision-making ability.
• Excellent command of English, with proficiency in additional languages considered an advantage.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Digital Marketing, Marketing Strategy, Viral Marketing

ประเภทงาน:

งานประจำ

• Plan and execute marketing activities for both online platforms and offline events, focusing on the company s target audiences..
• Develop and present creative concepts and ideas to support sales and overall marketing strategies..
• Prepare and deliver marketing proposals for clients, covering online content campaigns and event projects..
• Act as project owner to oversee campaigns, ensuring effective coordination with all relevant stakeholders..
• Manage assigned marketing campaigns end-to-end from planning through to execution and reporting..
• Collaborate closely with internal teams (producers, social media, creative, sales, and other departments)..
• Perform additional tasks as assigned by the marketing team or company management.
• Bachelor s degree in Marketing, Communication Arts, Business Administration, or a related field..
• 2-3 years of experience in marketing, event management, or online campaign execution..
• Solid understanding of both online and offline marketing strategies, with the ability to connect marketing plans to business/sales outcomes..
• Creative, proactive, and strategic thinker, able to generate fresh ideas and turn them into actionable plans..
• Strong proposal writing and presentation skills, with confidence in pitching to clients..
• Excellent project management and stakeholder coordination skills..
• A team player with good communication and interpersonal skills..
• Responsible, detail-oriented, and able to manage projects from start to finish..
• Proficiency in Microsoft Office, Google Workspace, and digital marketing tools..
• Prior experience in media, content, or production-related businesses is an advantage..

ทักษะ:

Data Analysis

ประเภทงาน:

งานประจำ

• การวิเคราะห์ข้อมูล (Data Analysis).
• กำหนดแหล่งข้อมูลและรวบรวมข้อมูลจากแหล่งต่างๆ.
• Cleaning ข้อมูลตรวจสอบความถูกต้อง และ จัดการข้อมูลที่ยังไม่ครบถ้วนให้สมบูรณ์.
• วิเคราะห์ข้อมูลโดยใช้สถิติ, เครื่องมือวิเคราะห์ และสร้างภาพข้อมูล (Data Visualization) เพื่อค้นหาแนวโน้มและข้อมูลเชิงลึก.
• สร้างรายงานและแดชบอร์ด (Dashboards) เพื่อนำเสนอผลการวิเคราะห์ให้กับผู้บริหารและทีมงาน.
• วิเคราะห์พฤติกรรมลูกค้า, รูปแบบการขาย หรือกระบวนการทำงานของหน่วยงาน Product รวมถึงกลุ่มลูกค้า เพื่อแก้ปัญหาและหาแนวทางปรับปรุง.
• การพัฒนาและปรับปรุงกระบวนการทำงาน (Process Development) โดยใช้ข้อมูลเชิงลึกที่ได้จากการวิเคราะห์มาช่วยแก้ไขปัญหาและปรับปรุงกระบวนการทำงานให้มีประสิทธิภาพมากขึ้น.
• พัฒนากระบวนการหรือเครื่องมือในการเก็บรวบรวมและใช้ข้อมูลให้เกิดประโยชน์สูงสุด.
• ร่วมพัฒนาระบบรายงานให้สอดคล้องกับความต้องการของแต่ละส่วนงานในองค์กร.
• Specification.
• อายุ 35 ปี ขึ้นไป.
• ปริญญาตรี สาขาที่เกี่ยวข้อง.
• มีประสบการณ์ในการทำงานด้านวิเคราะห์ข้อมูล พัฒนารูปแบบ มาตรฐานการปฏิบัติงานของ Operation นอกจากนี้ การวิเคราะห์ปัญหา แล้วนำมากำหนดรูปแบบ แนวทางการปฏิบัติงานใหม่ๆ การสื่อสาร การให้คำแนะนำผู้ที่เกี่ยวข้อง พร้อมผลักดันให้เกิดการเปลี่ยนแปลงได้อย่างเป็นรูปธรรม วัดผลได้.
• ประสบการณ์ในการทำงาน อย่างน้อย 3 ปีขึ้นไป.
• หากมีประสบการณ์ตรงดูแลงานด้านการวิเคราะห์งาน Operation จะพิจารณาเป็นพิเศษ.
• มีความเป็นผู้นำ มุ่งมั่น ชอบงานขายและงานบริการ ทั้งลูกค้าภายใน และภายนอก.
• มีทักษะการสื่อสาร โน้มน้าว เจรจา แก้ปัญหาเฉพาะหน้าได้ดี.
• Key Competencies.
• มีความสามารถในการเรียนรู้ ความหลากหลายของรูปแบบสินค้าและบริการใหม่ๆ ได้ดี.
• ความสามารถในการนำเสนอ โน้มน้าว เพื่อให้เกิดการเปลี่ยนแปลง.
• ความสามารถในการติดตามงาน รวมไปถึงช่วยเหลือทีมงาน เพื่อรองรับการเปลี่ยนแปลง และให้บริการลูกค้าได้เป็นอย่างดี.
• ทำงานภายใต้ภาวะความกดดันและแก้ไขปัญหาเฉพาะหน้าได้ดี.
• มีทัศนคติที่ดี และการทำงานร่วมกันกับทีมงานที่เกี่ยวข้องเพื่อความสำเร็จของงาน.

ประเภทงาน:

งานประจำ

• Lead the financial business partnering for Lazada s self-operated logistics (LEX) in Thailand
• Collaborate closely with local operations teams to map cost structures and identify cost-saving opportunities across all logistics segments, including first mile, sortation, linehaul, and last mile delivery.
• Run monthly performance reviews with local Logistics/Finance management team and prepare Thailand specific financial callouts for regional management.
• Conduct investment analysis to ensure upcoming projects align with group profitability and payback expectations.
• Oversee commercial pricing proposals to support LEX s expansion into external client services within the Thai market.
• Drive the monthly budgeting and reforecasting process in close alignment with operational stakeholders and regional finance.
• Validate the 3PL allocation strategy of Lazada Group to ensure parcels are distributed in a cost-optimized and operationally efficient manner across networks.
• Partner with local controllership and accounting teams to ensure accurate and timely month-end closings.
• Solid academic background with a degree in Finance, Accounting, or a related field such as Business or Logistics Management
• At least 5 years of relevant experience, ideally within e-commerce, logistics, or a fast-paced operational environment.
• Strong analytical mindset with the ability to interpret business and financial models; familiarity with logistics networks and related financial modeling is a plus.
• Hands-on attitude with a willingness to dive deep into data and operations as needed; SQL skills are a strong advantage.
• Proficiency in SAP and Anaplan is advantageous.
• Excellent communication and stakeholder management skills, with the ability to navigate cross-functional and cross-cultural environments.
• Fluency in English and Thai, both written and spoken.

ประเภทงาน:

งานประจำ

• Cloud Infrastructure.
• Design, deploy, and manage cloud infrastructure (AWS, Azure).
• Administer Azure Entra ID (Azure AD), hybrid identity solutions, MFA, and conditional access policies.
• Manage AWS services such as EC2, S3, VPC, CloudFront, WAF, API Gateway (e.g., KONG), Docker, and Kubernetes.
• Migrate workloads and applications to the cloud with minimal downtime.
• Ensure seamless integration between on-premise systems and cloud platforms.
• Provide cost optimization recommendations for infrastructure.
• Monitor system availability, performance, and security using AWS monitoring tools.
• Design network diagrams and plan infrastructure growth.
• Identity & Security Management.
• Configure and manage Active Directory Federation Services (ADFS) for SSO.
• Handle SSL/TLS certificate lifecycle: issuance, deployment, renewal, and revocation.
• Manage security solutions including WAF, Reverse Proxy, and Application Gateway..
• Education: Bachelor s degree or higher in Computer Science, Information Technology, or related fields.
• Experience in 3-5 years in on-premise and cloud infrastructure, 2-3 years with AWS cloud services.
• Proficiency in VMware, Veeam Backup, ADDS/ADFS, Azure AD, and certificate management.
• Proven ability to design, evaluate, perform POC, and implement cloud solutions.
• Strong troubleshooting skills for both cloud and on-premise systems.
• Willingness to work nights/weekends as required.
• Self-motivated, with a commitment to continuous learning.
• Strong communication, presentation, problem-solving, and negotiation skills.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• To ensure that the restaurant is ready to operate at the highest standard by driving the FOH team.
• To check table plan with host team, reporting to restaurant general manager prior to briefing.
• To increase our regular clientele by networking and obtaining repeat custom.
• To maintain service standards.
• To actively supervise restaurant Mise en place, maintain the standards of Ducasse Paris.
• To actively supervise restaurant open/close check lists.
• To ensure that faults and defects are reported to maintenance and action is taken without delay.
• To take food and beverage orders, and drive the service.
• To ensure that customers are correctly charged, present the bill and take payment from the customer in accordance with the procedures in place.
• To maintain the relationship with Ducasse Paris team.
• To follow complaints from guests and find mutually agreeable solutions.
• To actively supervise training sessions to ensure that staff can perform their duties correctly.
• To ensure the banking and billing are completed accurately at all times, followed by daily report.
• Other duties as assigned by superiors.
• A minimum of 2 years relevant experience in Michelin Star Restaurant.
• recruitment, training and leadership systems.
• Sales tactic.
• Leadership and team management.
• Fluency in Thai & English, conversational ability in one other Asian language preferred.
• Food and beverage knowledge covering all of the restaurant s menus.
• Guest s advice.
• Interested person may send your resume via APPLY NOW or.

ทักษะ:

Accounting, Financial Reporting, Oracle

ประเภทงาน:

งานประจำ

• Responsible to take role as Accounting on Bank Initiatives and Projects i.e. new product initiatives, acquisition, etc. by gathering business requirements from accounting cross functions and providing accounting them to business owners in compliance with related regulatory requirements as well as Controllership.
• Drive Finance Process Improvement by introducing and implementing Finance System Platform, Share Service Center (SSC)/Center of Excellence (COE), or/and Digitization Processes across Krungsri Group.
• Cross Functional Efforts as a project team for implementing new International Financial Reporting Standard (IFRS) for Krungsri Group.
• Support ad hoc Bank Projects as required to serve the business growths/new requirements/new system implementation.
• Responsible for managing and maintaining Finance Systems Platform i.e. Oracle Finance, TLM, etc. across Krungsri Group.
• Coordinate with Finance Users and IT Finance App. Owners for any Change Requests as well as Critical Issues which required to follow IT Workflow for Business Requirement, UAT and PROD Deployment.
• Responsible for leading P2P Accounting SSC which related to transactional accounting activities i.e. Account Payable (AP), Account Receivable (AR), Fixed Assets (FA), etc.to improve productivities as well as strengthen controllership across Krungsri Group.
• Bachelor s or Master s degree in Accounting, Finance, or related field.
• At least 5 years of working experience in banking or financial services and Big 4 auditor.
• Strong background in accounting processes, financial systems, and reporting.
• Experience in system implementation projects (e.g., Oracle Finance, TLM, ERP, etc.) is a plus.
• Familiarity with IFRS standards, accounting policies, and regulatory requirements.
• Hands-on experience in process improvement, automation, or digitization initiatives.
• Strong knowledge of accounting systems (Oracle Finance).
• Good understanding of internal control and financial governance frameworks.
• Talent Acquisition Department Bank of Ayudhya Public Company Limited.
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• (https://krungsri.com/b/privacynoticeen).
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
• Only shortlisted candidates will be contacted"
• FB: Krungsri Career.
• LinkedIn: Krungsri.
• LINE: Krungsri Career.