ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Management, eCommerce, English

ประเภทงาน:

งานประจำ

• Identify process improvement initiatives to raise productivity and cost reduction.
• Manage project implementation through project management approach, plan and execute initiatives according to business requirements, escalate and resolve road blockers when needed to deliver outcome within agreed timeline.
• Analyze and digest large amount of data along with providing insights to identify potential issues, risks and opportunities for Fulfilment.
• Drive regular discussions with stakeholders, to uncover opportunities and gaps utilizing information and knowledge gathered from internal data analysis.
• Ensure all roadmap initiatives are defined with clear measurable target and clear ownership.
• Foster and strengthen a culture of cross-functional collaboration on project planning and execution, ensure transparency and timely communication to keep all involved teams updated and engaged in project development.
• Manage communication of progress and alignment with overall strategy direction with management within Logistics community.
• Lead and train local teams to understand and follow project methodology and utilise standard project documentation.
• Monitor Operations performance indicators: Focusing on Cost and Productivity.
• Be the subject matter expert in Lazada for Fulfilment Operations.
• University graduate with relevant bachelor degree in business, supply chain management or related fields.
• Minimum 3-5 years of proven career track in business analysis, consulting, logistics and supply chain, project management, with e-commerce background being a plus.
• Enthusiasm for e-commerce, global supply chain, logistics and its opportunities.
• Proactive, resourceful and open-minded, with superior analytical thinking and problem-solving skills, enjoy taking up challenges and developing creative solutions.
• Excellent communication and interpersonal skills, able to work with multiple stakeholders in a complex and dynamic environment.
• Fluent in English both spoken and written is a must; local language capability is hugely advantageous.
• Open to frequent business travel.
• Good presentation skills and proficiency in MS computer applications (Excel, PowerPoint) required.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

ฝึกงาน

• Coordinate interviews and assessments, and communicate with candidates throughout the recruitment process.
• Support the onboarding process for new hires by preparing necessary documents, coordinating training schedules, and facilitating orientation sessions.
• Ensure new employees have a smooth transition into the organization by addressing their questions and concerns.
• Handle inquiries from employees regarding HR policies, procedures, and benefits.
• Help organize HR-related events, meetings, and training sessions.
• Participate in various HR projects such as performance management, employee engagement initiatives, and diversity and inclusion programs.
• Conduct research and analysis to support HR initiatives and decision-making processes.
• Assist in the development and implementation of HR policies and procedures.
• Currently pursuing a degree Bachelor Degree.
• Strong interpersonal and communication skills, both verbal and written.
• Detail-oriented with excellent organizational abilities.
• Ability to handle confidential information with discretion and professionalism.
• Enthusiasm for learning and a proactive attitude towards tasks and projects.
• Ability to work effectively in a team environment and collaborate with colleagues across departments.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

eCommerce, Project Management, English

ประเภทงาน:

งานประจำ

• Assist in program design and implementation plan from end-to-end.
• Outline clear and efficient SOPs on program processes.
• Assist in program budgeting / forecasting.
• Improve program performance and increase efficiencyPerformance monitoring & analysis.
• Monitor seller target achievement.
• Analyze performance trends & outline action items.
• Monitor rebates utilization & efficiency.
• Monitor competitors' seller programsOperations.
• Troubleshoot and assist ventures in all program related tasks.
• Run weekly syncs with relevant stakeholders.
• Prepare all program launch materials (pitch deck, T&Cs, live sessions, seller communication).
• Ensure rebates issuance in each quarter is accurate and on time.
• Run ad-hoc tasks from relevant stakeholdersCoordination / stakeholder alignment.
• Coordinate and align with all relevant stakeholders on program launches and updates.
• Consistently collect feedback from all relevant stakeholders to improve program design and processes Initiatives/special projects.
• Run special initiatives on improving Top Seller Programs performance.
• At least 2 years experience in e-commerce or other tech industries.
• Experience in leading projects, strong project management and operations & execution.
• Strong stakeholder management - ability to deal with difficult and large number of stakeholders.
• Strong data analysis / quantitative background (i.e. business, economics, engineering).
• International experience in working with teams in other countries.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Project Management, Good Communication Skills, Mandarin

ประเภทงาน:

งานประจำ

• Understanding the brands marketing objectives, pain points, and opportunities.
• Drive revenue growth performance through account management operations, owned initiatives and stakeholders performance steering.
• Lead project management initiatives, including designing work process/ related materials, prioritizing tasks, and managing internal/ external teams to various deliverables through collaboration with other departments.
• Working closely with Regional Strategic Account Lead (China brands) to support the brands in adopting and maximising the Lazada Sponsored Solutions' potential in achieving their business objectives.
• Monitoring the marketing performance and providing actionable insights for brands to effectively utilise their marketing spend.
• Build relationships to plan future direction to increase traffic and sales with Sponsored Solutions.
• Fluent Chinese Speaking.
• 3-5 years working experience in key account management or relationship management role. Prior experience in Management Consulting/ Project Management / Business Development / e-Commerce / Account management.
• Passionate in problem-solving and tenacious in supporting clients to achieve their business objectives. Resilient and willing to take setbacks as a learning opportunity.
• Adept with numbers and able to spot actionable insights through data and analytics. Ability to run basic analytics using Microsoft Excel and story-lining business proposals using Microsoft PowerPoint.
• Excellent communication, negotiation, and relationship management skills.
• Excellent written and verbal communication skills both in Chinese & English.
• Strong analytical and problem-solving skills.
• Good leadership skills with ability to work independently and initiate projects/ solutions.
• Good team player, positive attitude and eager to learn.
• Requirements/Qualifications(good to have):
• Self-driven with excellent project management and coordination skills. Able to take ownership without close supervision and drive results in a multi-stakeholder environment.
• An avid learner, comfortable with ambiguity and constantly evolving products and solutions to address customer needs.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Data Analysis, Management, English, Thai

ประเภทงาน:

งานประจำ

• Business owner of the Escalation management in Thailand.
• Business owner of the L2 team s performance in Thailand.
• Take lead in resolving high-risk escalation from C-level, regulator bodies, including court attending.
• Take lead in driving down the Buyer/Seller frictions, be it from identifying top friction through data analysis to drive the collaboration with stakeholders to close the loop.
• Take lead in driving the Thailand L2 s efficiency, increase the productivity and lower the cost.
• Collaborate with stakeholders across CC team to find improvement opportunity regarding escalation.
• Ensure the customer satisfaction at targeted level.
• Raise the awareness of high-risk escalation through assessment and top friction sharing.
• Other tasks as assigned by the Head of Escalation Management.
• 2+ years of experience in operation and performance management.
• 3+ years of management experience position.
• Strong leadership skills, excellent judgment, strong sense of ownership and problem-solving abilities.
• Excellent interpersonal and communication skills.
• Solid, detail-oriented documentation skills.
• Strong data analysis skills.
• Professional presentation skill.
• Proficiency in both written and spoken English.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Windows Server, Web Services, English

ประเภทงาน:

งานประจำ

• Provide consultation and basic troubleshooting for computer systems to users via telephone, email, and MS Teams.
• Perform remote access to customers' computers to resolve computer system issues.
• Analyze problems and escalate unresolved issues to 2nd line support level.
• After opening a job, record customer details and issues accurately in the system.
• Follow up with users on issue resolution from beginning to end of the process.
• Bachelor's degree in a related field.
• Able to work in shifts (No night shifts).
• Possess a service-oriented mindset and willingness to learn.
• Knowledgeable in Windows Technical and Microsoft Office.
• Conveniently able to travel to work at The Mall (Huamark-Ramkhamhaeng).
• At least 1 year of experience.
• Windows Server.
• Web Services.
• English (Good).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Marketing Strategy, Project Management

ประเภทงาน:

งานประจำ

• Analyze customer insight and develop existing customers segmentation to increase key incremental revenue and stimulate mobile usages.
• Initiate campaign offering for each potential segment and coordinate with related parties to ensure marketing campaigns' readiness.
• Initiate communication plan majority on below the line and online that can be delivered to target customers effectively.
• Manage and create plan for Incentives packages through Sales channel distribution.
• Operate up-sell prepaid & Anti-Revenue Dilution use case expansion through new channels including online, easy app, my AIS and call center.
• Bangkok.
• Recruiter.
• Phanchita Warasirikunlawat (พัณณ์ชิตา วราสิริกุลวัชร์).

ทักษะ:

Sales, Service-Minded

ประเภทงาน:

งานประจำ

• แจ้งรายละเอียดและข้อมูลผลิตภัณฑ์ AIS Fibre ให้กับกลุ่มลูกค้าที่สนใจ.
• ดำเนินการตรวจสอบ รวบรวม และบันทึกข้อมูลของลูกค้า.
• ประสานงานหน่วยงานที่เกี่ยวข้องทั้งภายในและภายนอก.
• งานอื่น ๆ ตามที่ได้รับมอบหมาย.
• Bangkok.
• Recruiter.
• Khanitha Sriranee (Acting-3BB) (กนิฐา ศรีราณี), Sukanya Kedphole (Acting-3BB) (สุกัญญา เกิดผล).

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Human Resources Development, Good Communication Skills, Management, English

ประเภทงาน:

งานประจำ

• Consults with management on performance, organizational and leadership matters. Conducts needs assessments to determine measures required to enhance employee job performance and overall company performance.
• Design tools and guidelines for applying corporate values to work practices. as well as monitoring and evaluating the effectiveness of implementing values in the organization.
• Analyze, create policies and design guidelines for developing and assessing the lead ...
• Analyze the data and provide future essential competencies to prepare and design guidelines for Leadership development program and preparing employees for changes in response to the business direction.
• Manage and control the organizational structure: analyze and collect information for the organizational structure.
• Analyze processes and situations to plan and initiative management strategies and organization development.
• Prepare plans and policies for the management and human resources of the organization.
• Develop and training development programs that align with the organization s strategic goals and objectives.
• Design and develop and operate Talent and Successor following development plan and evaluate GAP to design IDP.
• Bachelor's degree or higher in Political Sciences, Psychology, Business Administration or related fields.
• At least 8 years in Organizational Development and Human Resources functions.
• Understand the role & responsibilities of HR functions.
• Good leadership and people management skills.
• Strong understanding of HR practices.
• Proven effective management skills.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Property Management / Development, English

ประเภทงาน:

งานประจำ

• ดำเนินการศึกษาความเป็นไปได้ในการนำที่ดินมาใช้ประโยชน์ในรูปแบบต่าง ๆ เพื่อเพิ่มมูลค่าของที่ดิน.
• จัดทำแผนการพัฒนาโครงการเพื่อนำเสนอ โดยให้ครอบคลุมหัวข้อ ดังต่อไปนี้รูปแบบการพัฒนาโครงการ.
• แนวทางการลงทุน.
• ที่มาของรายได้.
• รูปแบบการดำเนินธุรกิจ หลังพัฒนาโครงการแล้วเสร็จ.
• ผลตอบแทนของโครงการ โดยทำงานร่วมกับผู้ที่ทำ Financial feasibility study.
• กรอบระยะเวลาการพัฒนาโครงการ.
• แนวทางการบริหารจัดการ (Operation) หลังพัฒนาโครงการแล้วเสร็จ.
• ประสานและนำเสนอแนวคิดโครงการต่อ ผู้เกี่ยวข้องทุกฝ่าย เช่น ผู้บริหาร, เจ้าของที่ดิน, ผู้ลงทุน, BUs. ต่าง ๆ ตลอดจนผู้มีส่วนเกี่ยวข้องต่าง ๆ.
• Job Skills & Qualifications:
• วุฒิการศึกษา ระดับปริญญาตรีขึ้นไป ในด้านอสังหาริมทรัพย์ หรือสาขาอื่นๆที่เกี่ยวข้อง.
• มีประสบการณ์ ด้านงานที่ดิน หรือธุรกิจอสังหาริมทรัพย์ 5 ปีขึ้นไป.
• สามารถสื่อสารด้วยภาษาอังกฤษทั้งพูดและเขียน.
• มีความสามารถในการต่อรองเจรจา แก้ปัญหาเฉพาะหน้าได้ดี.
• Presentation Skill.