ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Quality Assurance, Assurance

ประเภทงาน:

งานประจำ

• Oversee the end-to-end management of programs, ensuring smooth execution and a great experience for students.
• Collaborate on curriculum development and refinement, ensuring programs are structured for maximum student engagement and industry relevance.
• Manage program logistics, student onboarding, and session coordination, making sure everything runs on schedule.
• Track and organize timelines, deliverables, and program updates, proactively addressing any challenges.
• Work closely with internal teams to gather feedback and continuously improve program quality.
• Company Executive & Partner Communication.
• Serve as the primary point of contact for external company executives, ensuring smooth coordination for their involvement in programs.
• Send calendar invites, confirm participation, and follow up to ensure all sessions are locked in.
• Handle post-session communication, including thank-you notes, to maintain strong relationships with partners.
• Ensure clear communication on expectations, deliverables, and logistics with company representatives.
• Mentor Sourcing & Management.
• Source, recruit, and onboard industry experts as mentors based on program needs across various fields.
• Develop a structured mentor engagement strategy to create meaningful student-mentor interactions.
• Provide ongoing support and quality assurance to ensure mentors meet program expectations.
• Build and maintain strong relationships with mentors, ensuring their continued engagement.
• Organize mentor training sessions, setting expectations and offering support as needed.
• Student & Parent Experience.
• Provide support to students throughout the program, addressing questions and ensuring they have a smooth experience.
• Communicate with parents when needed, offering updates and addressing any concerns.
• Develop strategies to keep students engaged and maximize their learning outcomes.
• Collating Student Data for Marketing.
• Work closely with the marketing team to gather and organize student data for promotional and reporting purposes.
• Collect and highlight student success stories, testimonials, and project outcomes to showcase impact.
• Develop streamlined processes to capture qualitative and quantitative insights from students and mentors.
• Ensure all student data collection follows privacy policies and best practices.
• What is needed for the role?.
• 3+ years of experience in operations, program coordination, or education management, preferably in edtech or a related field.
• Strong ability to manage multiple projects, ensuring smooth execution from start to finish.
• Experience in mentor or talent sourcing, stakeholder communication, and program execution.
• Excellent organizational and communication skills, with an eye for detail.
• Comfortable working in a fast-paced environment, balancing multiple priorities effectively.
• Ability to build strong relationships with mentors, students, company executives, and team members.
• A Masters in Education from a reputable university is a plus.
• Experience working in remote, globally distributed teams is a plus.
• Please keep an eye on your Junk / Spam folder.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Coordinate, engage and facilitate the student s journey with Crimson to help them achieve their goals (this crux of the service will be provided by Crimson s world-class Strategists, Tutors and Mentors who contribute to a personalized student roadmap).
• You will be the main point of contact for students and parents, and be the link between them and the wider Crimson team.
• Advise the team on possible value add solutions to support the student.
• Provide the global team insights into local cultural nuances and demands.
• Keep up to date on student s progress, and report back to the team regularly.
• Proactively manage and foresee issues by resolving complaints or escalations in a timely manner.
• What we are looking for?.
• 1-2 years experience in customer service, project management or transferable role.
• Ability to build strong customer relationships with families through excellent customer service, high cultural awareness and adaptability.
• High level of resilience and ability to thrive in a fast-paced startup environment.
• Strong problem-solving skills, with the ability to manage a range of internal and external stakeholders.
• Outstanding organizational skills, with excellent written and verbal communication skills.
• Collaborative, with an openness to give and receive feedback.
• Why work for Crimson?.
• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work.
• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year.
• 1000 individual training budget per year, we love to Level Up (it s one of our core values)!.
• Psychologist on staff.
• Insightful fireside chats and workshops to help support our high performing and ambitious team.
• Radical Candor is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!.
• If you're passionate about growing in a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!.
• Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

ทักษะ:

Project Management, Product Development

ประเภทงาน:

งานประจำ

• Igniting a passion for learning that accelerates academic performance and success regardless of age.
• Fostering a global community that broadens students' perspectives and develops their skills to make a difference on the world stage.
• Providing cutting-edge technology for teachers to launch students into their future while giving parents transparency into their child s education.
• As a University Admissions Counselor at Crimson Global Academy, your key function will be to provide exceptional, comprehensive university admissions support to our students. This role will see working directly with a substantial number of CGA students to help them discover university pathways, explore possible career fields and majors, construct academic plans, and strategize for university admissions success. Your responsibilities will be overseeing the entire student university admissions journey from end to end, with the goal of providing expert advice and guidance while ensuring that students achieve strong results to their best fit universities.
• Your role will require a deep dive into all areas of the academic operations of the school to understand how to best support students in their academic journeys here at CGA. In addition to supporting students, this role will also involve interactions with parents in order to answer questions regarding academic plans, and gain alignment for university admissions success.
• In addition, this role will oversee CGA s full suite of extracurricular activities, clubs, and competitions. Your role will involve liaising with our faculty and student club leaders, providing ongoing guidance, and shaping the extracurricular offerings at CGA.
• This remote work, part-time role requires a commitment of 20 hours per week. Working hours are flexible, but should be adapted to meeting a large base of students based in East Asia, Southeast Asia, Australia, and New Zealand.
• What are the main responsibilities for this role?.
• Proactive Student Interaction: Develop strong relationships with students and parents from the moment that they enroll at CGA through proactive communication. This involves reaching out to students and scheduling meetings at set frequencies in order to keep them on track in their university application journey.
• Content Development: Working with team members to build out a robust set of asynchronous admissions content to guide students in their application journeys and ensure they are well supported by the CGA network.
• Administrative Excellence: Manage student materials and documents with attention and care. This role will be responsible for the creation, maintenance, and submission of student documents such as past and current transcripts, recommendation/reference letters, and other materials related to university admissions.
• Extracurricular Development: Work with team members to develop and maintain CGA s extracurricular support network. This includes liaising with students and teachers to ensure that CGA s network of clubs and social opportunities provides an unparalleled value add for students and elevates their experience. Promote student participation and ensure activities align with the school s mission and values.
• Continuous Improvement: Take an active role in improving all aspects of the CGA student experience, from admissions, to onboarding, to student life, and alumni networking. Liaise closely with our admissions and academic teams in order to give and receive feedback on our student support systems..
• What skills and experience are required?.
• A strong understanding and willingness to master CGA s academic offerings, structured around our two academic pathways: the British A Levels and US Diploma program.
• An advanced awareness of application pathways to universities around the world, with a particular focus on the US and UK, in order to craft curricula and strategies that will maximize admissions rates at these universities.
• High-quality project management and product development skills to balance creating key short-term content with long-term strategic objectives.
• Cultural familiarity and fluency for cultures around the world, with the interpersonal skills to work with colleagues, students, and families from many different backgrounds.
• Meticulous attention to detail when managing student documentation and supporting materials..
• If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!.
• Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.