THE PURPOSE OF THE ROLE
Leading a team of 60 staff to accurately manage and control the end-to-end data entry process and documentation across all areas within the CDC, including inbound supplier processing and the issuing of dispatch documentation

ACCOUNTABILITIES

1 Ensure data is accurately processed, and documentation is issued on time to the relevant stakeholders
2 Securely store, control and track physical and electronic data (electronic where possible) and data entry related documents, including invoices, manifests, POD’s, etc.
3 Audit data entry tasks across CDC to ensure the highest possible standards of accuracy
4 Implement data entry process mapping to continuously develop continuous improvement initiatives
5 Monitor, schedule and arrange data entry resources to match departmental workloads and times to ensure efficient use of data entry personal
6 Establish and implement data entry individual and team performance KPIs
7 Liaise with the operations management team to determine improvement opportunities across the data entry function
8 Liaise with WMS super users to ensure the WMS is utilized to the full potential
9 Lead your team to be the point of contact for suppliers and transporters, and that they are informed in a timely manner of information, developments and plans that affect their business
10 Ensure the continued professional development of your area of responsibility investigation team, to include the identification of suitable individuals in longer-term succession planning.

Qualifications

• Educated to degree level or of degree caliber
• Experience within a similar function with 5 years at a management level leading a large team, and having a track record of driving sustainable improvements

Capabilities and Competencies

• Leading a large team within a fast moving, high volume and complex environment with a strong customer service and cost improvement bias
• Excellent leadership skills and a ‘hands on’ inspirational management style, results-driven, communicative, highly numerate and financially astute
• Proficient with warehouse management systems
• Attention to detail with proven analytical troubleshooting and problem solution skills
• Good Command of English and PC Literate
• Highly proficient with Microsoft Excel, Word, Access programs
• Able to work flexible hours with an open minded and positive attitude
• Enjoy working as part of a committed, flexible team, and taking pride in everything you do