Agoda is using a wide range of systems and tools like Workday, Zendesk, Greenhouse, etc. to support its People operations' fast-moving pace and dynamic workforce needs globally. We are looking for a Workday Integrations Specialist to drive projects and implement solutions at scale to simplify work, automate repetitive tasks, and optimize business processes. This role will ensure service delivery excellence and timely resolution of system escalations and day-to-day issues, manage the HRIS Operations Team's work plan and prioritization, look after regular system upgrades/enhancements, and partner with stakeholders across the department to drive continuous improvements that add value to the business.

• This role will require you to relocate to Bangkok, Thailand (Relocation support provided)

In This Role, You'll Get To

• Drive People Technology projects and identify tech innovations and continuous improvements to meet business needs, simplify work and improve employee experience
• Build simple to complex reports, integrations or automated solutions using Workday and other tools with other platforms such as Zendesk, Greenhouse, Oracle and others.
• Support, enhance and/or optimize existing automated solutions and processes by solving technical issues
• Partner closely with key business stakeholders to assess and address overall technology needs and align on priorities, timelines, issue resolution, testing and deployment plans.
• Explore out-of the-box solutions to solve complex business problems and address system limitations
• Implement and test major system enhancements
• Collaborate with our solutions team to design and implement custom applications
• Skill up / coach more junior members of the team
• Lead system-related trainings for Agoda employees and end-users across the People Team

What You'll Need to Succeed

• At least 3 years of solid HRIS integrations experience (Workday experience required)
• Has strong experience with Workday Integrations and Reporting tools: PECI, Core Connectors, EIB, Studio, API, BIRT
• Has strong knowledge in Workday Core HCM and other key areas (Business Processes, Security and other system configuration)
• Extensive experience in implementing and supporting PECI
• Has strong experience in systems implementation and/or systems integrations
• Has strong project management skills
• Ability to manage stakeholder expectations
• Ability to understand and explain key HRIS issues and address stakeholder requirements
• Ability to leverage data to plan next steps
• Familiar with agile methodology
• Has good analytical and problem-solving skills
• Fluency in English required

It's Great If You Have

• Experience in automation tools and programming languages outside of Workday space (MS Power Apps, SQL, HTML)
• Presentation/Workshop facilitation
• Possesses a global perspective and experience working with diverse cultures
• Resilient, self-motivated, results-oriented and has a great sense of ownership
• Collaborative and resourceful
• Able to move fast, adapt to changes