About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.


Get to Know our Team:

In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda's Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way.

The Opportunity:

As a Legal Operations Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our legal department. You will be responsible for managing various projects related to legal technology, processes optimization, and supporting the legal team in various operational tasks.

The role reports to the Director, Legal Operations.

This position is based in Bangkok, Thailand, with a hybrid working setup (2 days in-office). It is only open to Thai nationals who are authorized to work in Thailand. Please note that Agoda does not provide visa sponsorship or work permit support for this role.


In this Role, you'll get to:

  • Legal Technology Management: Oversee the implementation and maintenance of legal technology solutions, such as legal-AI tools, e-billing, contract management systems, and document management systems.
  • Process Optimization: Identify opportunities to streamline legal processes and improve efficiency. Develop and implement best practices for the legal department.
  • Data Analysis: Analyze legal data to provide insights and recommendations for process improvements. Generate reports and dashboards to track key performance metrics.
  • Vendor/Invoice Management: Manage the invoicing process including reviewing, approving, and tracking invoices to ensure timely and accurate payment.
  • Budget/Spend Reporting: Assist in managing the legal department's budget, including tracking expenses and identifying cost-saving opportunities.
  • Project Support: Provide support for various legal projects, including research, documentation, and coordination with other departments.
  • Compliance: Ensure compliance with regulatory requirements and internal policies. Assist in developing and implementing compliance programs/documentation (eg. SOP, policy, guidelines)


What you'll Need to Succeed:

  • Bachelor's degree in Business Administration, Law, or a related field.
  • Minimum 3 years of experience in legal operations or a similar role in process improvement/project management.
  • Strong understanding of legal technology and tools.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Experience with data analysis and reporting tools.

#LI-DN2


Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

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At Agoda, we believe that the best way to provide exceptional customer service is to empower our employees. We offer a dynamic and innovative work environment where you will have the opportunity to grow professionally, develop your skills, and make a significant impact in the tra ...

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