1.Project Manager - Customer Success

Job Description

• Handling high volume or important project as senior project manager and manage team including:
• Transparent documentation of project progress, which includes developing project documentation such as project charters, execution- and communication plans, status reports
• Large/complex projects covering single or multiple regions
• High Risk projects
• Complex legal and commercial issues
• Meets or exceeds approved financial measures
• Provides reliable financial forecasts
• Identifies and develops new opportunities with customer
• Acts as opportunity manager for major deals
• Manages high level client relationships
• Represents the organization to external customers/clients

Role & Responsibility

• Develop and maintain strong relationships with key clients or accounts.
• Act as the primary point of contact for clients, addressing their concerns and ensuring their satisfaction.
• Work with project manager for manage multiple complex projects simultaneously, ensuring they are completed on time, within budget, and to the client's specifications.
• Lead cross-functional project teams and coordinate resources across various departments or disciplines.
• Monitor project progress and performance, identifying and mitigating risks, and implementing corrective actions when necessary.
• Communicate project status, issues, and updates to clients and stakeholders through regular reports and meetings.
• Negotiate and manage project contracts, budgets, and change requests.
• Identify and pursue new business opportunities with existing clients or accounts.
• Collaborate with cross-functional teams, such as sales, marketing, and operations, to align project deliverables with client needs and organizational objectives.
• Represent the company professionally and maintain a positive image with clients and industry partners.

2.Project Manager - International Services

Role & Responsibility

• Be a project manager to supervise and control the installation of international link, IPLC, IP Transit, DWDM
• Experienced in designing network infrastructure for international link, boarder cross connects, DWDM
• Experienced in installing network infrastructure: LAN cabling, optic Fiber, Wi-Fi, Rack, Switch, Router
• Control the work of the contractor to install and provisioning international link
• Report on the progress of project work, risks and problems that occur. with solutions to stakeholder.
• Allocate resources for international link projects appropriately and adequately.

Qualification

• Good communication in English
• graduated engineering Computer, telecommunication, IT or related to network infrastructure of international link
• Experienced in managing international link at least 2 projects
• Good interpersonal skills, good communication skills, able to withstand the pressure of fast-paced projects
• Able to work on a building construction site

Project Manager - Enterprise Data Services (EDS)

Role & Responsibility

• Project Planning: Developing a detailed project plan outlining tasks, timelines, resources, and milestones.
• Resource Management: Allocating resources effectively to ensure the project stays on track and within budget.
• Risk Management: Identifying potential risks to the project and developing mitigation strategies to minimize their impact.
• Quality Control: Monitoring project deliverables to ensure they meet quality standards and satisfy project requirements.
• Budget Management: Tracking project expenses and ensuring that the project stays within budgetary constraints.
• Time Management: Managing project timelines and deadlines to ensure timely completion of deliverables.
• Stakeholder Management: Engaging with stakeholders to gather requirements, provide updates, and address concerns throughout the project lifecycle.
• Documentation: Maintaining comprehensive project documentation, including plans, reports, and records of decisions and actions taken.

Job Description

• Handling new EDS project (SKA) as project manager and manage team including:
  • ​​​​​​​Prepare the project deliverable
  • Create the project plan including timeline and milestone (ie. Kbank, PTT OR)
  • Manage the Equipment (router, racks, attenna) to use are suitable with project 's timeline
• Share the scope of installation and align scope to sub-contractors
• Mange project coordinator in or der to control sub-contractor
• Manage and manage the risk in each project
• co-ordinate with customer and report all activity follow by milestone
• Prepare the project progress to customer
• Prepare the hand over document to customer, on-boarding team and after sales support
• control the project budget and verify detail in internal application (AAM, Transporter)

Qualification

• Bachelor or master’s degree in Computer Engineering, Computer Science or related fields
• At least 3 years experiences in of project management and experience in related field (ICT, Network infra. MPLS, Wi-Fi, FTTx)
• Excellent verbal and written communication and presentation skills (Thai and English)
• Experience in Telecom / IT industry
• Excellent analytical skills and proven ability to solve problems creatively
• Strong familiarity with project management software tools, methodology, and best practices
• Project Management Professional (PMP) / PRINCE II / ITIL certification is an advantage