Key Responsibilities:

Facility Maintenance & Repairs:

• Oversee the maintenance and repair of Properties facilities, including HVAC, electrical systems, plumbing, lighting, and store fixtures.
• Ensure retail locations are well-maintained, clean, and operational to enhance customer experience.
• Conduct regular inspections of stores to identify maintenance needs and prioritize repair schedules.

Store Safety & Compliance:

• Ensure that all retail stores meet health and safety regulations, including OSHA, fire safety, and other local compliance standards.
• Develop and implement safety protocols, conducting regular audits to ensure stores are compliant.
• Respond to emergency maintenance issues, ensuring prompt and effective resolution.

Vendor Management:

• Negotiate contracts with vendors to ensure cost-effective and timely service.
• Oversee and evaluate the performance of contractors to ensure they meet service level agreements.

Preventative Maintenance Programs:

• Develop and manage preventative maintenance programs to reduce the likelihood of equipment failure and minimize store downtime.
• Schedule and oversee routine maintenance of critical systems such as HVAC, refrigeration (if applicable), and lighting.

Budgeting & Cost Control:

• Develop and manage the maintenance budget, ensuring effective allocation of resources across multiple retail locations.
• Track maintenance expenses, identify cost-saving opportunities, and implement measures to optimize spending.
• Oversee procurement of necessary tools, parts, and supplies while controlling costs.

Team Leadership & Supervision:

• Manage and lead in-house maintenance staff, including technicians and custodial personnel, ensuring they meet performance standards.
• Provide ongoing training and development for the team to enhance skills and safety practices.
• Assign tasks, monitor progress, and conduct performance evaluations.

Project Management:

• Oversee larger maintenance projects such as store renovations, equipment upgrades, or reconfigurations.
• Coordinate closely with store managers and corporate teams to align maintenance projects with operational needs.
• Manage timelines and budgets for these projects, ensuring minimal disruption to store operations.

Reporting & Documentation:

• Maintain detailed records of maintenance work, equipment warranties, vendor contracts, and compliance certifications.
• Provide regular reports on maintenance status, costs, and upcoming projects to senior management.
• Track and report key performance indicators (KPIs) for maintenance efficiency and budget performance.

Customer Experience Focus:

• Ensure that maintenance activities align with the brand's focus on delivering a positive customer experience.
• Minimize store downtime and disruptions caused by maintenance issues.

Qualification

• Master Degrees and Bachelor Degrees of Engineering, Major in Electrical Power or Mechanical Engineering, however you should have the basic knowledge of both major.
• Working experience more than 7 years of System management in the big building.
• Working Experience in the Real Estate Business and Shopping center or Retail business.
• More than 10 years in Building maintenance management and 5 years of Quality Control Engineer system.
• Microsoft Office Skills.
• Good command of English.