Job Description :

• Ensures all policies and procedures are effectively implemented and consistently followed in stores.
• Reviews and updates the store operation manual to ensure efficient and effective operation.
• Provides customer service at high and consistent level across the store network.
• Recommends and implements local sales initiatives and store sales incentives.
• Ensures that staff and stock levels are appropriate for sales maximization.
• Achieves sales growth consistent with the company business plan.
• Sets discretionary store expenditures and manages costs within approved budget.
• Manages and motivates store team to increase sales and ensure efficiency.
• Plans and directs store staffing to consistently provide excellent customer service.
• Develops the store team with succession plan to deliver the company growth.
• Performs all aspects of people management including recruiting, appraisals, induction and recruitment, goal setting and performance management.
• Ensures store environments are safe, clean and friendly to work and shop.
• Contributes to overall company performance.
• Handles special projects as required.