ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

English, Thai

ประเภทงาน:

ฝึกงาน

• Collaborate with the Brand and eCommerce teams to update and enhance the appearance of our eCommerce platforms, ensuring brand consistency and sales optimization.
• Review and resolve content issues on international websites, utilizing newly created branded content.
• Manage and maintain YouTube channels across multiple countries to ensure a consistent brand image.
• Provide competitive creative intelligence and trend analysis using tools like Facebook Ad Library and Google Trends.
• Work closely with the SEO team to implement best practices on our websites.
• University graduate or in the final year of studies.
• Excellent command of English, both spoken and written.
• Strong proficiency in Excel and other MS Office tools.
• Preferred: Certification in Facebook and/or Google Ads.
• Why join us?
• Join WorkVenture to gain real-life digital marketing experience in a dynamic and supportive environment. You'll have the chance to work on meaningful projects that make a difference, while developing your skills and growing your career in the ever-evolving digital marketing industry.
• Thong Lor (Panjit Tower, Sukhumvit 55, Sub District Khlong Tun Nua, Sub Area Wattana, Bangkok 10110).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

XML, English

ประเภทงาน:

งานประจำ

• Provide point of contact for customers and support over tickets regarding cytric product and queries.
• Provide Support & Consultation as SME through phone, emails & chat in case required.
• Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
• Designing test scenarios for problem cases, performing error analyses.
• Create documentation.
• Provide prompt assistance in the area of customer care.
• Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
• Appropriately escalate issues to leadership and other teams.
• Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
• Assist the team lead with documentation and processes.
• Serve as an escalation point in resolving customer service issues within the scope of a specialist.
• Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
• Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
• Contribute business through reports and analysis (e.g. forecast),.
• providing qualitative feedback when needed.
• Analyse customer's business, operational and technical requirements (e.g. for internal reports).
• Support process improvement opportunities to drive operational efficiencies.
• Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
• Create documentation for internal and external use with incident resolution and/or training.
• Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
• Create and conduct training sessions when needed for a variety of audiences.
• Any other tasks assigned by your line manager in accordance with your skills and experience.
• Candidate profile.
• Minimum 3 years experience in working with Cytric.
• Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
• understanding of the Travel/Tourism Business.
• previous work experience in Customer Service or other relevant experience with strong technical affinity.
• Previous technical Customer Support experience.
• Solid PC and operating systems experience.
• Network knowledge.
• Log (xml) reading experience.
• Fluent in English.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

ประเภทงาน:

งานประจำ

• วัตถุประสงค์ของตำแหน่งงาน: วางแผนการบริหารงานดูแลลูกค้า และมาตรฐานการบริการของทีมงาน เพื่อให้สอดคล้องและเป็นไปตามมาตรฐานที่กำหนด.
• บริหารและดูแลระบบการพัฒนาพนักงาน และวางแผนการเติบโตของพนักงานภายในหน่วยงาน.
• วางแผน ออกแบบ ระบบงานบริการ ตรวจสอบ และควบคุม ให้เป็นไปตามมาตรฐานที่กำหนด.
• บริหารทีมงานโดยการพัฒนา ให้คำแนะนำ/สอนงาน เพื่อให้ทีมงานสามารถทำงาน และให้บริการลูกค้าได้อย่างมีประสิทธิภาพตามมาตรฐาน ตลอดจนเพื่อให้บรรลุผลงานตามเป้าหมาย โดยลูกค้าได้รับความพึงพอใจในการบริการ.
• สำรวจความผูกพันของลูกค้า เพื่อประเมิน พัฒนา และปรับปรุงขั้นตอนการบริการ.
• รับข้อร้องเรียนในการแก้ไขปัญหาด้านการบริการลูกค้า เพื่อให้ลูกค้าได้รับความพึงพอใจสูงสุดในการบริการ.
• งานอื่นๆ ที่ได้รับมอบหมาย.
• จบการศึกษาระดับปริญญาตรีขึ้นไป ในสาขาวิชาที่เกี่ยวข้อง.
• มีประสบการณ์การทำงานด้านการตรวจสอบคุณภาพ โดยรวม 5 ปี ขึ้นไป (โดยมีประสบการณ์ด้านการบริหารคน 3 ปีขึ้นไป).
• มีทักษะ การให้คำปรึกษาแนะนำ.
• มีทักษะ การฝึกอบรมและพัฒนา.
• มีทักษะ ด้านการออกแบบหลักสูตรฝึกอบรมและพัฒนา.
• มีความรู้ ความเข้าใจในธุรกิจ และการพัฒนาองค์กร.
• มีทักษะ การสื่อสารอย่างมีประสิทธิภาพ.
• มีทักษะ การแก้ไขปัญหาและตัดสินใจ.
• มีทักษะ การจัดการองค์ความรู้.
• สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

System Testing, Software Testing, Network Administration, English

ประเภทงาน:

งานประจำ

• Supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.
• Monitoring and maintaining the company computer systems, installing, and configuring hardware and software, and solving technical problems.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company.
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.
• Job Qualifications.
• Bachelor s degree in information technology, Computer Science, or related field.
• Minimum of 5 years experience in IT support.
• Good knowledge of Active directory management tools.
• Good knowledge of Azure AD.
• Customer Service minded.
• Great communication and interpersonal skills.
• Creativity, problem solving skills, negotiation, systematic thinking.
• Good command in English (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ทักษะ:

Microsoft Office

ประเภทงาน:

งานประจำ

• ให้คำแนะนำเกี่ยวกับความปลอดภัยอาชีวะอนามัยและสภาพแวดล้อมในการทำงานให้เป็นไปตามกฎหมายที่กำหนด.
• จัดทำทะเบียนกฎหมายที่เกี่ยวข้องประเมินความสอดคล้องข้อกำหนดของกฎหมายและข้อกำหนดอื่นๆ.
• กำกับและตรวจสอบบุคคลากรให้ปฏิบัติตามนโยบายความปลอดภัยของบริษัทรวมถึงกฎหมายหรือมาตรฐานด้านความปลอดภัยที่เกี่ยวข้อง.
• กำกับดูแลฝึกอบรมพัฒนาบุคคลากรในส่วนที่เกี่ยวข้องให้มีความตระหนักและความรู้ถึงการปฏิบัติงานอย่างปลอดภัยเพื่อป้องกันอุบัติเหตุในการทำงาน.
• พัฒนาทีมงานให้มีความรู้ความชำนาญยิ่งขึ้นเพื่อการทำงานอย่างมีประสิทธิภาพ.
• งานอื่นๆตามที่ได้รับมอบหมาย.
• วุฒิประกาศนียบัตรวิชาชีพชั้นสูง เทคนิคอุตสาหกรรม, วุฒิปริญญาตรีหรือสูงกว่าสาขาวิศวกรรมความปลอดภัย
• สาขาอาชีวอนามัยและความปลอดภัย.
• มีใบอนุญาตหลักสูตรความปลอดภัยตามที่กฎหมายกำหนด (จำเป็น).
• มีความรู้พื้นฐานทางด้านงานช่าง.
• มีทักษะการบริหารจัดการทีมงานและการคิดวิเคราะห์เชิงสร้างสรรค์.
• มีมนุษยสัมพันธ์และทักษะในการติดต่อสื่อสารที่ดี.
• มีใจรักงานด้านการให้บริการและมีความสุขุมรอบคอบละเอียดถี่ถ้วนในการทำงาน.
• สามารถใช้โปรแกรมสำเร็จรูปMicrosoft Office.
• สามารถสื่อสารภาษาอังกฤษได้ดี.
• ทำงาน 6 วันต่อสัปดาห์.

ทักษะ:

Multitasking, Meet Deadlines, English

ประเภทงาน:

งานประจำ

• Develop and execute comprehensive communication strategies / initiatives to promote the brands' luxury image, ensuring alignment with overall business objectives and positioning.
• Cultivate and maintain strong relationships with key media outlets and influencers in luxury fashion, lifestyle, and other relevant industries.
• Work closely in collaboration with content creators / media outlets to create exclusive storytelling content and content calendars that resonate with high-net-worth and ...
• Oversee influencer partnerships and collaborations to ensure they align with the brand s image and messaging.
• Work closely with Siam Paragon & ICONSIAM luxury teams (marketing, events, digital, etc.) to ensure consistent messaging across all channels.
• Provide regular reports on the effectiveness of communication strategies, campaigns, and media coverage.
• Manage budgets for communications, media buys, and influencer partnerships, ensuring that expenditures align with strategic objectives and deliver maximum impact.
• Supervise and oversee design and materials of marketing collaterals aligns with the luxury brand s aesthetic and messaging for top-tier customers as assigned.
• Work on other tasks as assigned.
• Bachelor s degree or higher in Communications, Marketing, Public Relations or related fields.
• 10+ years of experience in luxury brands marketing communications, magazine publications, PR, or related roles.
• Strong experience in luxury brand communications or PR, with a deep understanding of the high-end market.
• Excellent written and verbal communication skills in Thai and English, with the ability to craft compelling stories and manage brand messaging.
• Proven ability to work under pressure and manage multiple projects simultaneously.
• Strong relationship-building skills, particularly with media outlets, influencers, and key stakeholders in the luxury industry.
• A keen eye for trends and the ability to predict shifts in the luxury market.
• Ability to work with senior leadership and represent the brand at high-level meetings and events.
• Attributes: Resilience, Organized and Multitasking (able to handle many tasks and meet deadlines).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Accounting, Taxation, SAP, Oracle, English

ประเภทงาน:

งานประจำ

• Record and reconcile financial transactions, including deposits, withdrawals, trades, and fees, across multiple cryptocurrencies and fiat currencies.
• Review and ensure the accuracy of other payment transactions that originated through internal payment system that it is routed properly and according to their nature to the accounting system.
• Ensure adherence to local accounting GAAP in all financial recording, reporting, and compliance activities. Stay updated on changes and updates to local accounting stan ...
• Prepare financial statements, including balance sheets, income statements, and cash flow statements, reflecting the exchange's financial performance and position.
• Weekly/Monthly reconciling crypto and fiat assets from the sources (e.g. on chain reports) against financial records, including both customer's assets and company's assets.
• Take a lead on monthly tax closing and submission to the Revenue Department.
• Summarize monthly WHT & VAT transactions and/or liaise with the external tax vendor to prepare monthly tax applications.
• Ensure the accuracy and completeness of monthly and other periodic tax submissions and tax payments.
• Manage, organize and maintain the related tax documents as required by the Revenue Department.
• Record and maintain accurate tax records in the accounting system.
• Collaborate with external auditors to facilitate the audit process, providing documentation, explanations, and support as needed.
• Lead and work on the future automation process between data source and the accounting system.
• Bachelor's degree in accounting, finance, or a related field.
• 5 to 10 years of experience in accounting and tax.
• Proficiency in accounting software such as SAP, Oracle, or similar systems. Strong Excel skills.
• Certified Public Accountant is a plus.
• Well organized, careful and patient, put enough attention on details.
• A team player with integrity and positive attitude, hardworking and diligent.
• Good command in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Lead the team to source to target by delivering and improving on best practice.
• Drive improvements to increase the quality of hires (measured by objective metrics) through data-driven experimentation.
• Ensure operational excellence in your team for every step of the process and team's delivery (new positions intake, searches, outreach, pre-screening calls, team projects and data analysis).
• Leverage and analyze Data and Recruitment Reports to effectively partner with the Team and Business.
• Develop strategies to build talent pipelines and effectively raise or lower the bar adapting to hiring needs.
• Manage, coach and build a team of strong Sourcers and enable them to source game changers for Agoda.
• Lead projects to transform the sourcing function. Examples of possible projects are: - Defining operational excellence in Sourcing at Agoda - Introducing new sourcing tools - Building an upskilling program for Sourcers - Experimenting with different recruitment processes.
• 8+ years of experience in recruitment and a minimum of 2 years of team management experience in a fast-paced, dynamic global environment.
• Expertise in global sourcing strategies and ability to translate them to team's best practice and positively influence their results with it.
• Ability to structure, lead and deliver complex projects - and ability to coach and guide team members to be able to deliver theirs at their respective scopes.
• Ability to leverage data to take decisions and optimize the results.
• Leadership skills to rally sourcers to achieve stretch targets.
• Ability to work effectively with multiple stakeholders.
• Fluent in English.
• Autonomous and highly motivated with a strong sense of urgency.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Negotiation, Risk Management

ประเภทงาน:

งานประจำ

• Aware of roles and responsibilities of IT Incident and Problem Management.
• Keep monitor incident raised on identified channels.
• Once IT incident happens, conduct related ITs to find out solution to resume service as soon as possible or provide interim solution to mitigate any business impact including escalate and update progress to related ITs and management levels.
• Once IT incident closes, discuss with related ITs to identify root cause and find out solution for preventive action including establish incident reports as identified process.
• Join Change Advisory Board Meeting to acknowledge any production change request.
• Review Service Level Agreement (SLA) as requested by project to ensure the SLA is align with the Bank s SLA.
• Establish incident report as required by related committees and regulators.
• Arrange IT Service Awareness Training for Its.
• Gather and provide document as required by auditor.
• Bachelor or Master Degree in Computer Science, Engineering, Information Systems or equivalent.
• Minimun 5-10 years in Information Technology plus experience working in or closely with IT Service management, IT Risk management or IT Governance management.
• Knowledge of ITIL best practice and can apply it to govern IT as appropriate.
• Experience in IT management as per ITIL process, such as incident and problem management, change management, service level agreement management, etc.
• Experience in conducting team and work under pressure.
• Highly result oriented and can work independently.
• Good skills of listening, speaking, reading and writing including presentation skill to high management levels.
• Experience knowledge of ITIL or any best practice necessary to manage IT service continuity as a whole.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

ทักษะ:

Financial Reporting, Risk Management

ประเภทงาน:

งานประจำ

• We're committed to bringing passion and customer focus to the business.
• 1) Establish/ implement internal control framework that the Company can use to run an efficient and effective controlled financial / operational environment. This includes developing, updating and training on the function ownned policies and guidelines relevant to corporate governance such as Schedule of Authority, Information Safeguarding, Gift and Entertainment, and etc.
• 2) Provide an advisory service on control improvement to business functions to ensur ...
• 3) Perform / coordinate with OLT / Management (Function Head and Head of- levels) in internal control related activities such as the annual assessment on adequacy of internal control system of the Company, monthly OSP controls update reporting to OLT
• 4) Perform other related duties as assigned.
• If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!.