ประเภทงาน:

งานประจำ

• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.Join us as we drive the future of e-commerce here at TikTo ...
• Minimum Qualifications-Minimum Bachelor's degree or above with 2-3 years relevant experience -Had experience of Community Development or Creator Management before-Strong understanding of content especially TikTok, Instagram, YouTube, and other content driven platforms.-Proficient in English and Thai.Preferred Qualifications-Familiar with different social apps and tools such as WhatsApp, Telegram, etc-Data driven, strong execution, good communication, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment

ทักษะ:

Adobe Illustrator, Graphic Design, Creative Thinking

ประเภทงาน:

งานประจำ

• Design and create artwork for online and offline media, such as content illustrations, advertisements across all platforms, to support Visual Merchandise and other graphics.
• Present creative ideas to ensure the work is accurate, meets the brief, and aligns with the media format within the organization.
• Complete assigned tasks according to the schedule and deliver work accurately and comprehensively.
• Proficient in Adobe Photoshop, Adobe Illustrator, InDesign, and other related design software.
• Bachelor s degree or higher in Computer Graphics, Communication Arts, or a related field in graphic design.
• Creative thinking and a strong understanding of visual communication, with the ability to present new design concepts.
• Understanding, interest, and active use of various online media platforms.
• Strong communication and coordination skills, with good interpersonal relationships and the ability to work as part of a team.
• Responsible, punctual, and able to work under pressure.
• Basic knowledge and understanding of architecture and interior design will be considered an advantage.
• Fresh graduates are welcome if you have relevant experience.

ทักษะ:

SAP, Compliance

ประเภทงาน:

งานประจำ

• Administer, maintain, and optimize databases to ensure high availability and performance.
• Perform database tuning, backups, recovery, and security configurations.
• Collaborate with application teams to support database needs for CRM, SAP, POS, and other business-critical systems.
• Design and implement database solutions for new projects and system enhancements.
• Monitor database performance and proactively address issues.
• Develop and maintain documentation, including data standards, procedures, and definitions.
• Ensure compliance with data governance and security policies.
• Provide support for database-related incidents and service requests.
• Mentor junior team members and provide technical leadership in database best practices..
• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Database Administrator in a complex IT environment.
• Strong expertise in database management.
• Proficiency in database performance tuning, backup/recovery strategies, and high availability configurations.
• Familiarity with cloud-based database services (e.g., AWS RDS, Huawei RDS) is a plus.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and collaboration skills.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
• Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
• Support customers to handle and eliminate day-to-day issues with enquiries.
• 2) Quality ManagementBe responsible for delivery our service offers with excellent service as well as handling the complex or difficult cases.
• Skill sets and the customer satisfaction measured by Bottom Up and Top Down NPS.
• Communicate professionally at all time with customers, other team and other department to ensure consistently effective working relationships.
• Contribute or be involved in Contact Centre process and procedural analysis or projects as and when required.
• 3) Business Acumen and multiple programs / systemsProcess and record new transactions.
• For those with non-call resolution, will escalate the case in the tracking service request - Footprints program to Functional Unit.
• Must HaveBachelor's degree in any fields.
• Minimum 2 years' experience in insurance operations, customer services, call center or other related field.
• Nice to HaveInsurance product knowledge.
• Customer service managerial skill.
• Problem solving& decision making.
• Collaboration& Data protection are required.
• Able to communicate in English is plu.
• Any AI-future skills e.g., ChatGPT, or CoPilot365, will be advantage.

ประเภทงาน:

งานประจำ

• Shift 1 >> 08:00 a.m. - 17:00 p.m.
• Shift 2 >> 13:00 p.m. - 22:00 p.m.
• Bachelor's degree in Liberal Arts, Humanities or related field.
• At least 1-2 years of experience in service business such as hotel or shopping mall industry.
• Proficient in using MS Office program.

ทักษะ:

Research, Python, TensorFlow

ประเภทงาน:

งานประจำ

• Research, design, and implement machine learning algorithms and models to solve business problems.
• Analyze large datasets to extract meaningful insights and identify patterns.
• Develop and deploy AI solutions that improve product performance and user experience.
• Collaborate with software engineers to integrate AI models into production systems.
• Optimize and fine-tune machine learning models for scalability and efficiency.
• Stay current with the latest developments in AI/ML technologies and methodologies.
• Bachelor s Degree in Major Business Administration, Engineering or related field.
• More than 3 years experience in Machine Learning system development with more than 2 years experience in Natural Language Processing or LLMs.
• Strong knowledge and experience with Python programming language.\
• Experience with Thai Natural Language Processing (NLP).
• Strong knowledge of classical machine learning technique and Deep Learning for Natural Language Understanding (NLU) implementation e.g. text classification and entity recognition.
• Experience and strong knowledge in Generative AI.
• Experience with machine learning library e.g. scikit-learn, Tensorflow or PyTorch.
• Strong knowledge on APIs technology and integration (RESTful, etc.).
• Experience with chatbot development frameworks such as ChatGPT, Google Dialogflow, Wit.ai, IBM Watson, or Rasa is a plus.
• Familiar with PyThaiNLP library is a plus.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) is a plus.

ทักษะ:

Cloud Computing, RESTful, JSON

ประเภทงาน:

งานประจำ

• Bachelor or master s degree in computer and Telecommunication Engineering, Computer Science, IT or in a related field.
• 8 - 13 years of experience in the Computer or Telecommunication field.
• Good Knowledge on cloud computing & edge computing technology.
• Good understanding on infrastructure technic that related of TCP/IP, Switch, Router, Firewall, LBS, and DNS.
• Good understanding technic that related of IoT/M2M/MEC Network Protocols - HTTP, HTTPS, Restful, MQTT, COAP, JSON objects, API, SNMP.
• Operating System knowledge: Linux-Redhat, CenOS, Windows Server.
• Database knowledge - Mongo DB, NoSQL DB, SQL, PostgreSQL.
• Good understanding of Docker and Kubernetes operations.

ประเภทงาน:

งานประจำ

• Work Experience.
• Bachelor degree or Higher in Business Administration, Marketing, Statistics, Logistics, or related field.
• Minimum of 8-10 years of Merchandise Planning, Category Management หรือ Retail Management
• At least 5 years of experience in management position, especially in retail or Modern Trade business. (If you have experience in ERP, Planogram, or Category Management system, it will be given special consideration.)
• Organizational skills, experience meeting tight deadlines.
• Excellent communication and teamwork skills.
• Knowledge of product pricing, packaging, distribution and positioning.
• Have excellent written and verbal communication skills.
• Thai Only.

ทักษะ:

Sales, Purchasing

ประเภทงาน:

งานประจำ

• 1) Analyze historical sales data and existing business opportunities.
• Collect and analyze past sales data to identify customer purchasing trends and patterns.
• Evaluate business opportunities through market and competitor analysis.
• Analyze marketing data and consumer behavior to develop effective sales strategies.
• Use statistical data to create adaptive and efficient business plans.
• 2) Develop distribution strategies for each branch to maximize sales.
• Forecast sales and select appropriate branches for product distribution based on different price segments to project future sales.
• Set sales targets to qualify for performance incentives and boost overall sales performance.
• 3) Execute effective communication to deliver product and promotional information.
• Organize and lead product launch meetings effectively.
• Recommend in-store media strategies to attract customers and increase sales.
• Utilize social media platforms to promote products and build customer engagement.
• 4) Monitor and track sales performance.
• Measure sales performance and evaluate overall business effectiveness.
• Refine strategies and business plans based on data-driven insights.
• Summarize potential benefits and risks of business operations or investments.
• Prepare summary reports for management and stakeholders.
• 5) Develop personnel through training and mentoring.
• Provide training and guidance to enhance staff knowledge of products and promotions.
• Support skill development to improve team performance and customer service.
• Position: AE Retail Chain Channel.
• Set up strategic plan to achieve Postpaid & Handset Revenue target.
• Driven the readiness of AIS product and point of sales material.
• Follow up competitor activities and campaign to advantage in the market.
• Seeking the opportunities to cooperate with partner's eco system.
• Build partner relationship in order to maintain strong engagement.

ทักษะ:

Sales, Product Development, Procurement

ประเภทงาน:

งานประจำ

• Analyze market trends, consumer behavior, and competitor insights to develop proactive strategies for customer acquisition.
• Develop retention strategies and CRM programs to increase customer loyalty and lifetime value.
• Product Portfolio Strategy & Lifecycle Management.
• Define product strategies that align with market needs, and manage the full product lifecycle.
• Collaborate with product development and procurement teams to select high-potential items and enhance product value.
• Multi-Channel Sales & Distribution Management.
• Plan and manage both offline (physical stores) and online (e-Commerce) sales, including B2B channels.
• Explore and develop new sales opportunities via emerging platforms such as marketplaces, mobile apps, and franchising.
• Brand & Marketing Communications Management.
• Drive consistent brand communication across all platforms, aligned with brand positioning.
• Supervise advertising, public relations, digital marketing, and brand image campaigns.
• Team Development & Leadership.
• Structure and lead agile marketing and sales teams aligned with business goals.
• Foster team capability through continuous skill development, career path planning, and succession management.
• Strategic Partnership Development.
• Build partnerships with automotive brands, relevant product suppliers, insurers, and after-sales service providers to boost sales value.
• Negotiate commercial terms that benefit the organization and support long-term collaboration.
• Data Analytics & Performance Measurement.
• Oversee analytics of sales performance, campaign effectiveness, and customer behavior to support strategic planning.
• Prepare sales and marketing performance reports for executive management.
• Budget Control & Risk Management.
• Manage sales and marketing budgets efficiently within the defined framework.
• Anticipate market risks and proactively plan mitigation strategies.
• QualificationsBachelor s degree or higher in Marketing, Business Administration, or a related field.
• A Master s degree in Strategic Marketing, Brand Management, or Digital Business is a plus..
• Minimum 12 years of experience in senior marketing and sales roles.
• Proven track record in industries such as retail, automotive, spare parts, or related FMCG sectors.
• Strong leadership experience in managing large teams and driving omni-channel marketing initiatives.