ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

SQL, English

ประเภทงาน:

งานประจำ

• Single point of contact for Application issues.
• Logging Incident and Service Request.
• Create a template for answering questions.
• Create Troubleshoot, FAQ up to date.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Monitoring and Tracking status and the resolution of Incident, Problem and Service Request.
• Keeping the user/requester informed on the status of their tickets.
• Support user/requester via phone call or email and other.
• Coordinate with Level 2.
• Forward unsolved tickets to proper channel with agreed OLA and SLA.
• Progress report weekly, monthly.
• Bachelor s Degree or higher in Computer Science, Computer Engineering, IT or related fields.
• Minimum of 2 years of experience.
• Must have basic knowledge of SQL and possess good logic.
• Basic knowledge of application programming to help automate various internal tasks.
• Good command of English will be an advantage.
• Service-minded, strong interpersonal skills, and team player personalities.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

eCommerce, Digital Marketing, Data Analysis, English

ประเภทงาน:

งานประจำ

• Ensure timely execution and effective campaign planning operations through the set up of guidelines, processes, templates; adapting these as required to category/brand nuances.
• Understand the end-to-end shopping journey and marry that with data analysis to recommend action plans at each touchpoint to deliver campaign goals.
• Champion and govern high quality, integrated co-branded marketing campaigns to delight our buyers, supporting brands through insights and best practices sharing.
• Work with Product and Business Intelligence teams to identify opportunities to enhance the operations process or buyer experience.
• At least 6-8 years of experience in brand management, consumer marketing, digital marketing or account management roles.
• Strong understanding of Southeast Asia eCommerce landscape and how shoppers interact with marketplace platforms.
• Independent, organized and proactive- with proven ability to manage multiple projects concurrently, prioritize and execute with timeliness in a fast-paced environment.
• Strong data analysis skills with aptitude to translate into actionable insights.
• Excellent communication, collaboration and stakeholder management skills.
• Demonstrated ability to solve problems in a pragmatic and effective manner.
• High professionalism to confidently partner with Brands from various industries.
• Knowledge of Microsoft Excel and PowerPoint.
• Excellent command of English (both written and verbal).
• Requirements/Qualifications(good to have):
• The ideal candidate has a hybrid of Commercial, Marketing and/or eCommerce Campaigns management experience.
• Highly capable of influencing internal cross functional teams and external partners.
• Demonstrated ability to embrace change and motivate teams towards common team/organizational goals.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Analytical Thinking, Project Management, Business Statistics / Analysis

ประเภทงาน:

งานประจำ

• Lead the development of comprehensive customer experience strategies aligned with the company's goals and objectives.
• Conduct in-depth analysis of customer feedback, trends, and market insights to identify opportunities for improvement.
• Define and track key performance indicators (KPIs) to measure the effectiveness of customer experience initiatives and drive continuous improvement.
• Collaborate with cross-functional stakeholders to ideate multi-faceted solutions that could consist of product development, operational process design, setting financial guidelines, and evolving platform policies.
• Ensure complex initiatives are executed on time, within scope, with successful implementation.
• Champion a customer-centric culture throughout the organization, fostering empathy and understanding of customer needs and preferences.
• 2-5 years of hands-on experience in customer experience strategy, business consulting, strategy development, and/or project management roles.Skills:
• Demonstrated proficiency in business acumen, evidenced by a track record of strategic problem-solving and data-driven decision-making.
• Proficiency in business and data analytics tools such as Excel, with the ability to analyze complex datasets and derive actionable insights.
• Proven expertise in generating and evaluating Key Performance Indicators (KPIs), metrics, and customer feedback to drive business improvements.
• Strategic mindset with the ability to think creatively and develop innovative solutions to complex problems.
• Strong project management skills, including the ability to prioritize tasks, manage deadlines, and coordinate multiple projects simultaneously.
• Demonstrated enthusiasm and commitment to enhancing customer experience through innovative strategies and solutions. Communication and Collaboration:
• Excellent stakeholder management skills, with the ability to engage and influence senior leaders and cross-functional teams.
• Effective communication skills, both written and verbal, with the capability to convey complex ideas and findings clearly and concisely.
• Proven ability to collaborate effectively with colleagues at all levels of the organization, fostering a culture of teamwork and shared success.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Project Management, Analytical Thinking, Management, English

ประเภทงาน:

งานประจำ

• Manage CCII project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
• Be a committee of AIS bid management for validating large projects at TCV > 10MB.
• Manage project stakeholders to meet expectation and requirement.
• Communicate project progress to stakeholders.
• Plan and manage project issue and risk with proper actions.
• Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
• Manage project resource both internal delivery and external suppliers.
• Bachelor's degree or higher in computer science, business, or a related field.
• 8-15 years of project management and related experience.
• Strong in communication and stakeholder management.
• Project Management Professional certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, budget, and timeline.

ประสบการณ์:

6 ปีขึ้นไป

ทักษะ:

Product Development, Quality Assurance, English

ประเภทงาน:

งานประจำ

• Develop a deep understanding of market trends, customer needs, and competitive landscape to shape the product strategy for network, SD-WAN, network security, and WiFi solutions.
• Define product roadmaps, features, and enhancements based on strategic goals and customer feedback.
• Collaborate with internal stakeholders to align product plans with overall business objectives.
• Product Development:
• Lead the end-to-end product development process, from concept to launch, ensuring products are delivered on time and within budget.
• Work closely with cross-functional teams to translate product requirements into technical specifications for engineering teams.
• Conduct regular reviews of product development progress, identify bottlenecks, and implement solutions to ensure timely delivery.
• Innovation and Technical Excellence:
• Stay current with industry advancements, emerging technologies, and best practices in network, SD-WAN, network security, and WiFi domains.
• Drive innovation by proposing and evaluating new features, technologies, and approaches to enhance product offerings.
• Collaboration and Communication:
• Foster effective collaboration between engineering, marketing, sales, and customer support teams to ensure alignment and successful product launches.
• Communicate product strategies, updates, and progress to internal teams and external stakeholders, including customers and partners.
• Quality Assurance and Testing:
• Oversee quality assurance and testing processes to ensure that products meet high standards of reliability, security, and performance.
• Collaborate with testing teams to identify and resolve product issues in a timely manner.
• Market Analysis and Customer Insights:
• Conduct market analysis and gather customer insights to identify new opportunities for product enhancements or new offerings.
• Utilize customer feedback and data to refine existing products and guide future development efforts.
• Bachelor's degree in Computer Science, Engineering, Business, or related field (Master's degree preferred).
• 5-10 years of experience in product management or product development roles within the network, SD-WAN, network security, or WiFi domains.
• Strong technical background with a proven track record of delivering successful products in complex technology environments.
• Excellent project management skills, including the ability to prioritize tasks, manage schedules, and lead cross-functional teams.
• Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Outstanding communication and interpersonal skills, with the ability to effectively collaborate with both technical and non-technical teams.
• Demonstrated ability to drive innovation and stay current with industry trends and emerging technologies.
• Relevant certifications (e.g., CCNA, CCNP, CISSP, CEH, CISSP, CISM, CCSP, CWS) are a plus.
• Experience with agile development methodologies is highly desirable.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

System Administration, Software Development, English

ประเภทงาน:

งานประจำ

• Analyze business requirements and create functional specifications, from architecture down to database schema and software components/classes.
• Design and develop features/APIs/Solutions, as well as integration, flow for the platform.
• Discuss the design solution with related team such as Product Owner, Business Analyst, System Analyst, Vendor, Developer, Legacy System teams.
• Develops solution by preparing and evaluating alternative workflow solutions.
• Coordinate with developers, architectures, product owner, business analyst, vendors and related teams.
• Validates results by testing programs.
• Work with QA and software testing teams.
• Support production incidents together with developer and operation team.
• Self-driven and eager to improve skill set.
• Bachelor or Master Degree of Technology, Computer Science, Computer Engineering, Business Computer, any related fields or equivalent experience.
• At least 2-4 years experience in system analysis and design web application.
• Knowledge in coding basic concept and API RESTful concept.
• Knowledge in database MongoDB,Progress DB MS-SQL, MySQL, Oracle and Etc.
• Knowledge of software development with the Scrum Agile Framework and preparing related activities such as Pre-work, Backlog Refinement, Sprint Planning, Sprint Review and Retrospective.
• Willing to contribute and work as a team, Initiative, analytical thinking and communication skills.
• Good knowledge in system design with OOP, UML, ER-Diagram, DFD, FS Document and SRS Document.
• Good knowledge in prepared document with software test case, test step and test result.
• Good working as a team and can communicate in Technical and Business part.
• Positive thinking and good mindset for can do the job.
• Work under high pressure.
• Good working as a team and can communicate in Technical and Business part.
• Bangkok.
• Recruiter.
• Rattanawan Nakpradit (รัตนวรรณ นาคประดิษฐ์).

ทักษะ:

Social media, Sales, Data Analysis, English

ประเภทงาน:

งานประจำ

• Identify and contact potential customers through cold calling, email campaigns, and social media.
• Qualify leads and pass them to the appropriate sales personnel.
• Understand customer needs and provide appropriate solutions.
• Maintain and expand relationships with existing clients.
• Prepare regular reports on sales activities, pipeline status, and forecast to management.
• Analyze sales data to identify trends and opportunities for improvement.
• Bachelor s degree in Business, Marketing, Communications, or a related field.
• Experience in B2B sales is highly desirable.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Strong problem-solving skills.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Computer Security, Security Design, Cloud Computing, English

ประเภทงาน:

งานประจำ

• Implement and Consult security solutions using various technologies and best practices.
• Manage issue management activities and closely monitor remediation plans to ensure prompt resolution.
• Stay updated on emerging cyber security trends and technologies.
• Provide continuous support to customers after the implementation of security solutions,.
• Educate customers on best practices in cyber security, helping them understand the importance of maintaining a secure environment.
• Bachelor or master s degree in Computer Engineering or related field with 2-5 year experiences in computer security area.
• Experience in E2E security design and implementation including network domain.
• Document in project plan, detail design, troubleshooting guide and visual communication skills.
• Professional certificates related to work (e.g. CCNA, Sec+ or Firewall/IPS Product certification) will preferred.
• Understanding of cloud computing design and security principles in cloud environments like AWS, Azure.
• Knowledge in project management concept.
• Knowledge in incident management concept.
• Experience in High Availability Services and Data.
• High responsibility, Service-minded, Self-motivated, Confident, Good personality, Independent, and friendly characteristic.
• Able to work on any critical situation and time pressure.

ทักษะ:

Risk Management, SAS, SQL, English

ประเภทงาน:

งานประจำ

• ปรับปรุงหลักเกณฑ์การพิจารณาสินเชื่อ (Underwriting Criteria) ของแต่ละผลิตภัณฑ์เพื่อเสนอขออนุมัติ เปลี่ยนแปลงต่อคณะกรรมการที่เกี่ยวข้อง ทั้งกรณีขออนุมัติสินเชื่อใหม่ เปลี่ยนแปลงเงื่อนไข รวมถึงควบคุม กระบวนการการปฏิบัติงานให้มีความสอดคล้องกัน.
• กำหนดกรอบแนวทางการปรับปรุงโครงสร้างหนี้และดำเนินคดี ตามนโยบายของธนาคารแห่งประเทศไทย และ หน่วยงานที่กำกับดูแล เพื่อเสนอขออนุมัติเปลี่ยนแปลงต่อคณะกรรมการที่เกี่ยวข้อง รวมถึงควบคุมกระบวนการ การปฏิบัติงานให้มีความสอดคล้องกัน.
• ควบคุมและตรวจสอบความถูกต้องในเบื้องต้นของการวิเคราะห์และอนุมัติสินเชื่อ เพื่อลดความเ ...
• ประเมิน Risk & Return ในมิติต่าง เพื่อใช้ประกอบการให้ความเห็นในการออกผลิตภัณฑ์สินเชื่อ และผลิตภัณฑ์ อื่นๆ รวมถึงกระบวนการการปฏิบัติงานให้มีความสอดคล้องกัน.
• งานอำนาจอนุมัติ (Delegation Authority).
• กำหนดอำนาจอนุมัติสินเชื่อและปรับปรุงโครงสร้างหนี้ และทบทวนอำนาจในการทำธุรกรรมที่เกี่ยวข้อง เพื่อให้ สอดคล้องกับการบริหารความเสี่ยงและความคล่องตัวในการปฏิบัติงาน.
• ดูแลและควบคุมการดำเนินงานตามกรอบอำนาจอนุมัติสินเชื่อและปรับปรุงโครงสร้างหนี้ และธุรกรรมสินเชื่อ เพื่อให้ ระบบงานที่เกี่ยวข้องกำหนดได้อย่างถูกต้อง.
• ตอบข้อหารือกับหน่วยงานภายในและหน่วยงานภายนอกธนาคาร เพื่อให้หน่วยงานที่เกี่ยวข้องปฏิบัติงานได้อย่างถูกต้อง.
• งาน Retail Credit Risk Portfolio Management.
• กำหนดกลยุทธ์ในการดูแลและจัดทำรายงาน Retail Credit Risk Portfolio Management ครอบคลุมตั้งแต่การกำหนดตัวชี้วัดความเสี่ยงต่างๆ ของแต่ละผลิตภัณฑ์ เพื่อนำเสนอต่อคณะกรรมการที่เกี่ยวข้อง.
• กำหนดกลยุทธ์และจัดทำ Strategic Planning เพื่อจัดการดูแลผลการดำเนินงานในเรื่อง Credit Loss and Profitability ให้เป็นไปตามแผนที่กำหนด.
• ประเมิน Risk & Return ในมิติต่างๆ เพื่อใช้ประกอบการให้ความเห็นในการออกผลิตภัณฑ์สินเชื่อ.
• จัดทำข้อมูลตามที่กำหนดจากธนาคารแห่งประเทศไทย หน่วยงานภายนอกและหน่วยงานภายในธนาคาร และ วิเคราะห์ข้อมูลเพื่อสนับสนุนข้อมูลภายในสายงานเดียวกัน.
• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านการบัญชี เศรษฐศาสตร์ สถิติ MIS วิศวกรรมคอมพิวเตอร์
• วิทยาการคอมพิวเตอร์ การเงิน บริหารความเสี่ยง วิศวกรรมการเงิน หรือสาขาที่เกี่ยวข้อง.
• มีความรู้ด้านสินเชื่อหรือการบริหารความเสี่ยงด้านสินเชื่อ.
• มีความรอบรู้ในธุรกิจของธนาคาร ผลิตภัณฑ์และบริการ.
• มีความรู้ด้านติดตาม ควบคุม และประเมินความเสี่ยง.
• สามารถใช้ภาษาอังกฤษได้ในระดับดี.
• สามารถใช้โปรแกรม SAS, SQL, MS เชิงลึก และ Python เป็นต้น.

ทักษะ:

DevOps, Database Development, English

ประเภทงาน:

งานประจำ

• We are looking for potential candidates who are eager to learn and grow to join our young talent team.
• Develop and maintenance of pragmatic high quality software to support business requirement.
• Work with technology team to build a maintainable technology infrastructure including build & testing environment.
• Contribute to designing and building production systems on Client/Server and web application.
• Compose system design documents such as database diagram, user manual.
• Execute Unit Test and System Integration Test.
• Cooperate with other teams to work with their backend systems..
• Bachelor s Degree or higher in Computer Engineering, Computer Science, Information Technology or related field.
• At least 0 - 5 years experience in system development.
• Can work as a team, must be able to work under extremely high pressure, excellent communications and interpersonal skill.